IT Infrastructure Manager

JR United Kingdom; Liverpool; On-site; GBP 45,000 - 70,000; Full time

Job summary

A leading company in Liverpool is seeking an IT Infrastructure Manager to oversee their IT systems and infrastructure. This role involves ensuring operational efficiency and strategic direction for a company supporting over 1000 users, providing opportunities for skilled professionals to utilize their expertise in a dynamic environment.

Qualifications

• Minimum 5 years' experience in IT Infrastructure roles.
• Experience with SMEs managing 1000+ users.
• Strong knowledge in cloud migrations and IT security standards.

Responsibilities

• Develop and implement IT infrastructure strategic plans.
• Provide 3rd line support for infrastructure.
• Ensure service availability and compliance.

Skills

Problem-solving

Troubleshooting

Project management

Education

ITIL qualifications

MCSE

ISO27001:2022 experience

Tools

Windows Servers

Active Directory

SQL

Sophos Anti-Virus

Arcserve

Job description

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As the IT Infrastructure Manager, you are responsible for ensuring the smooth operation of the company's IT infrastructure and systems, including but not limited to Windows Servers, Active Directory, Entra, Networks, and Firewalls.

You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions as required for business and customer requirements and help develop the strategic direction. You will ensure that our infrastructure is implemented securely, following guidelines from NIST, NCSC, CIS, etc., and that all systems are maintained, supported, and compliant with our security certifications. Experience in a similar-sized environment with circa 1000+ users is required.

Responsibilities

• Develop and implement a strategic plan for IT infrastructure that meets the needs of the business and aligns with the wider business strategy.
• Identify opportunities for leveraging technology to improve business processes and performance.
• Provide 3rd line support for all infrastructure-related issues, managing internal and external resources for quick and timely resolution.
• Provide technical and design support for business-specific solutions, ensuring adherence to standards for service and compliance.
• Ensure infrastructure availability and support, including but not limited to:

• Servers and operating systems
• Messaging - Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified communications
• Networking (LAN, WAN, WLAN, Firewalls)
• Anti-Virus - Sophos
• Backups - Arcserve
• Database - SQL
• Printing
• File Storage and Directory management
• Web filtering - Forcepoint
• Service monitoring - PTRG
• Office 365
• Microsoft Entra
• Cloud migrations

Experience needed

• Minimum 5 years' experience in similar roles
• Experience working in an SME environment with circa 1000+ users
• Experience with ITIL qualifications
• Industry relevant qualifications such as MCSE
• Outstanding problem-solving and troubleshooting abilities
• ISO27001:2022 experience
• Windows Server cloud migrations

This job posting is active and available.