IT Infrastructure Manager

JR United Kingdom; Chester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in Chester is seeking an IT Infrastructure Manager to oversee and optimize their IT infrastructure. The role demands at least 5 years' experience in a similar environment and expertise in technologies such as Windows Servers and Active Directory. The successful candidate will enhance operational efficiency by leveraging various technologies to address business needs, ensuring compliant and secure systems.

Qualifications

• Minimum 5 years' experience in similar roles.
• Experience in SME environment with 1000+ users.
• Outstanding problem-solving and troubleshooting abilities.

Responsibilities

• Develop and implement a strategic plan for IT infrastructure.
• Provide 3rd line support for all infrastructure-related issues.
• Ensure infrastructure availability and support.

Skills

Problem-solving

Troubleshooting

Technical expertise

Education

MCSE

ITIL qualifications

ISO27001:2022 experience

Tools

Windows Servers

Active Directory

Microsoft Exchange

SQL

Arcserve

Sophos

Job description

As the IT Infrastructure Manager, you are responsible for ensuring the smooth operation of the company's IT infrastructure and systems. This includes, but is not limited to, Windows Servers, Active Directory, Entra, Networks, and Firewalls.

You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions as required for business and customer requirements and help develop the strategic direction. You will ensure that our infrastructure is implemented securely, following guidance from NIST, NCSC, CIS, etc. You will ensure all systems are maintained, supported, and compliant with our security certifications. Candidates should have experience in a similar-sized environment with circa 1000+ users.

Responsibilities

• Develop and implement a strategic plan for IT infrastructure development, ensuring it meets business needs and aligns with the wider business strategy.
• Identify opportunities for leveraging technology to improve business processes and performance.
• Provide 3rd line support for all infrastructure-related issues, managing internal and external resources for quick and effective resolution.
• Provide technical and design support for business-specific solutions, ensuring adherence to standards for service and compliance.
• Ensure infrastructure availability and support, including but not limited to:

• Servers and operating systems
• Messaging - Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified communications
• Networking (LAN, WAN, WLAN, Firewalls)
• Anti-Virus - Sophos
• Backups - Arcserve
• Database - SQL
• Printing
• File Storage, Directory management
• Web filtering - Forcepoint
• Service monitoring - PTRG
• Office 365
• Microsoft Entra
• Cloud migrations

Experience needed

• Minimum 5 years' experience in similar roles
• Experience working in an SME environment with circa 1000+ users
• Experience working with and/or ITIL qualifications
• Industry-relevant qualifications such as MCSE
• Outstanding problem-solving and troubleshooting abilities
• ISO27001:2022 experience
• Windows server cloud migrations

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy, and Disclaimers, which can be found at hays.co.uk