IT Infrastructure Manager

JR United Kingdom; Wakefield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in Wakefield is seeking an IT Infrastructure Manager responsible for developing IT strategies and ensuring the efficiency of infrastructure in a dynamic environment. The candidate will oversee security compliance while supporting a team managing approximately 1000 users. Applicants should possess substantial experience along with industry qualifications such as MCSE and ITIL.

Qualifications

• Minimum 5 years' experience in similar roles.
• Experience working in an SME with 1000+ users.
• Experience with ISO27001:2022 and cloud migrations.

Responsibilities

• Develop and implement a strategic plan for IT infrastructure development.
• Provide 3rd line support for all infrastructure-related issues.
• Ensure infrastructure availability and compliance with security standards.

Skills

Problem-solving

Troubleshooting

Technical expertise

Infrastructure management

Education

MCSE Certification

ITIL qualification

Tools

Windows Server

Microsoft Exchange

SQL

Arcserve

Sophos

Forcepoint

Job description

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As the IT Infrastructure Manager, you are responsible for ensuring the smooth operation of the company's IT infrastructure and systems. This includes, but is not limited to, Windows Servers, Active Directory, Entra, Networks, and Firewalls.

You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions as required for business and customer needs and help develop the strategic direction. You will ensure that our infrastructure is implemented securely, following guidance from NIST, NCSC, CIS, etc., and that all systems are maintained, supported, and compliant with our security certifications. Experience in a similar-sized environment with circa 1000+ users is required.

Responsibilities:

• Develop and implement a strategic plan for IT infrastructure development that meets business needs and aligns with overall business strategy.
• Identify opportunities to leverage technology to improve business processes and performance.
• Provide 3rd line support for all infrastructure-related issues, managing internal and external resources for quick resolution.
• Provide technical and design support for business-specific solutions, ensuring adherence to standards for service and compliance.
• Ensure infrastructure availability and support, including but not limited to:

• Servers and operating systems
• Messaging - Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified communications
• Networking (LAN, WAN, WLAN, Firewalls)
• Anti-Virus - Sophos
• Backups - Arcserve
• Database - SQL
• Printing
• File Storage and Directory management
• Web filtering - Forcepoint
• Service monitoring - PTRG
• Office 365
• Microsoft Entra
• Cloud migrations

Experience needed:

• Minimum 5 years' experience in similar roles
• Experience working in an SME environment with circa 1000+ users
• Experience with ITIL qualifications or equivalent
• Industry relevant qualifications such as MCSE
• Outstanding problem-solving and troubleshooting skills
• ISO27001:2022 experience
• Experience with Windows Server cloud migrations

This job posting is active and accepting applications.