IT Infrastructure Manager

JR United Kingdom; Portsmouth; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading company is seeking an IT Infrastructure Manager to ensure the smooth operation of its IT infrastructure. The role involves developing strategic plans and providing technical support for a robust infrastructure serving 1000+ users. The ideal candidate will possess relevant industry qualifications, with a focus on problem-solving and troubleshooting in a complex business environment.

Qualifications

• Minimum 5 years' experience in similar roles.
• Experience in an SME environment with 1000+ users.
• Relevant industry qualifications (e.g., MCSE, ITIL).

Responsibilities

• Develop and implement a strategic IT infrastructure plan.
• Provide 3rd line support for infrastructure-related issues.
• Ensure infrastructure availability and compliance with standards.

Skills

Problem Solving

Troubleshooting

Infrastructure Management

Technical Support

Education

MCSE

ITIL qualifications

ISO27001:2022

Tools

Windows Servers

Microsoft Exchange

SQL Database

Active Directory

Networking

Cloud Migrations

Anti-Virus - Sophos

Service Monitoring - PTRG

Job description

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Client:

Hays

Location:

portsmouth, hampshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

IT Infrastructure Manager

Up to £60,000 + Car Allowance

Your new role

As the IT Infrastructure Manager, you are responsible for ensuring the smooth operation of the companies IT infrastructure and systems. Including but not limited to. Windows Servers, Active Directory, Entra, Networks, Firewalls.

You will support the infrastructure architecture providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. They will evaluate and design solutions as required for business and customer requirements and help develop the strategic direction. You will ensure that our infrastructure is implemented securely using guidance from NIST, NCSC, CIS etc. You will ensure all systems are maintain and in support and compliant with our security certifications. You will need to have experience in a similar sized environment circa 1000+ users.

Responsibilities

Develop and implement a strategic plan for developing IT infrastructure, ensuing it meets the needs of our business and aligns with the wider business strategy.

Identify opportunities for leveraging technology to improve business processes and performance

Provide 3rd line support for all infrastructure related issues, working and managing internal / external resources for quick and timely resolution

Provide technical and design support for the provision of business specific solutions and ensure agreed standards for both service and compliance are adhered to

Responsible for infrastructure availability and support including but not exhaustive:

• Servers and operating systems
• Messaging - Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified comms
• Networking (LAN, WAN, WLAN & Firewalls)
• Anti-Virus - Sophos
• Backups - Arcserve
• Database - SQL
• Printing
• File Storage, Directory management
• Web filtering - Forcepoint
• Service monitoring - PTRG
• Office 365
• Microsoft Entra
• Cloud migrations

Experience needed

Minimum 5 years' experience in similar roles

Experience of working in an SME environment with circa 1000+ users

Experience working with and/or ITIL qualifications

Hold industry relevant qualifications such as MCSE

Outstanding problem solving and troubleshooting ability

ISO27001:2022 experience

Windows server cloud migrations

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