IT Infrastructure Manager

JR United Kingdom; Leeds; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading company is looking for an IT Infrastructure Manager to oversee its IT systems and architecture. In this role, you will ensure the security of the infrastructure, manage 3rd line support, and align IT strategy with business objectives. Your expertise in managing systems for a company with over 1000 users and experience in a similar role will be essential. Strong knowledge of technologies including Windows Servers, Exchange, and cloud migrations are key to success.

Qualifications

• 5+ years of experience in IT infrastructure management.
• Experience in an SME environment supporting 1000+ users.
• Familiarity with ISO 27001:2022 and cloud migrations.

Responsibilities

• Develop and implement a strategic plan for IT infrastructure.
• Provide 3rd line support for infrastructure issues.
• Ensure compliance with security certifications.

Skills

Problem-solving

Troubleshooting

Technical expertise

Education

MCSE

ITIL Certification

Tools

Windows Servers

Microsoft Exchange

Networking

SQL Databases

Office 365

Sophos Antivirus

Arcserve

Forcepoint

Job description

IT Infrastructure Manager

Up to £60,000 + Car Allowance

Your new role

As the IT Infrastructure Manager, you will be responsible for ensuring the smooth operation of the company's IT infrastructure and systems, including but not limited to Windows Servers, Active Directory, Entra, Networks, and Firewalls.

You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions to meet business and customer requirements and help develop the strategic direction. Ensuring the security of our infrastructure in accordance with guidelines from NIST, NCSC, CIS, etc., is also part of your role. You will ensure all systems are maintained, supported, and compliant with security certifications. Experience in a similar environment with circa 1000+ users is required.

Responsibilities

• Develop and implement a strategic plan for IT infrastructure aligned with business needs and strategy.
• Identify opportunities to leverage technology to improve processes and performance.
• Provide 3rd line support for infrastructure issues, managing internal and external resources for resolution.
• Support the provision of business-specific solutions, ensuring standards for service and compliance are met.
• Manage infrastructure availability and support, including:
• Servers and operating systems
• Messaging - Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified communications
• Networking (LAN, WAN, WLAN, Firewalls)
• Anti-Virus - Sophos
• Backups - Arcserve
• Databases - SQL
• Printing and File Storage
• Directory management
• Web filtering - Forcepoint
• Service monitoring - PTRG
• Office 365
• Microsoft Entra
• Cloud migrations

Experience needed

• Minimum 5 years' experience in similar roles
• Experience working in an SME environment with circa 1000+ users
• Experience with ITIL qualifications
• Relevant industry qualifications such as MCSE
• Outstanding problem-solving and troubleshooting skills
• ISO 27001:2022 experience
• Experience with Windows server cloud migrations

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