IT Infrastructure Manager

JR United Kingdom; Colchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company is seeking an IT Infrastructure Manager to oversee its IT systems and ensure operational efficiency. You will develop strategic plans and provide technical expertise to align with business needs while ensuring security and compliance. Ideal candidates should have substantial experience in managing infrastructure in a similar-sized environment, particularly around 1000 users.

Qualifications

• Minimum 5 years' experience in similar IT roles.
• Experience with ITIL and MCSE qualifications.
• Familiarity with ISO27001:2022 and Windows Server cloud migrations.

Responsibilities

• Develop and implement IT infrastructure strategic plans.
• Provide technical and design support for business solutions.
• Manage internal and external resources for infrastructure issues.

Skills

Problem-solving

Troubleshooting

Infrastructure management

Education

MCSE

ITIL qualifications

ISO27001:2022

Tools

Windows Server

Microsoft Exchange

SQL

Sophos

Arcserve

Forcepoint

Job description

As the IT Infrastructure Manager, you are responsible for ensuring the smooth operation of the company's IT infrastructure and systems, including but not limited to Windows Servers, Active Directory, Entra, Networks, and Firewalls.

You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions based on business and customer requirements and help develop the strategic direction. Ensuring that our infrastructure is implemented securely using guidance from NIST, NCSC, CIS, etc., is essential. You will also ensure all systems are maintained, supported, and compliant with security certifications. Experience in a similar-sized environment with circa 1000+ users is required.

Responsibilities

1. Develop and implement a strategic plan for IT infrastructure development that aligns with business needs and strategy.
2. Identify opportunities to leverage technology to improve business processes and performance.
3. Provide 3rd line support for all infrastructure-related issues, managing internal and external resources for quick resolution.
4. Provide technical and design support for business-specific solutions, ensuring standards for service and compliance are met.
5. Ensure infrastructure availability and support, including but not limited to:

• Servers and operating systems
• Messaging - Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified communications
• Networking (LAN, WAN, WLAN, Firewalls)
• Anti-Virus - Sophos
• Backups - Arcserve
• Database - SQL
• Printing
• File Storage and Directory management
• Web filtering - Forcepoint
• Service monitoring - PTRG
• Office 365
• Microsoft Entra
• Cloud migrations

Experience Needed

• Minimum 5 years' experience in similar roles
• Experience working in an SME environment with circa 1000+ users
• Experience with ITIL qualifications
• Industry-relevant qualifications such as MCSE
• Outstanding problem-solving and troubleshooting skills
• ISO27001:2022 experience
• Experience with Windows Server cloud migrations

This job posting is active and currently accepting applications.