IT Infrastructure Manager

JR United Kingdom; Dartford; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading company in Dartford is seeking an IT Infrastructure Manager to oversee its IT systems and infrastructure for over 1000 users. The successful candidate will be responsible for strategic planning, technical support, and ensuring compliance with industry standards. This role requires a deep understanding of various IT technologies, including networking, servers, and cloud migrations, as well as relevant industry certifications.

Qualifications

• Minimum 5 years' experience in similar roles.
• Experience working in an SME environment with circa 1000+ users.
• Experience with Windows server cloud migrations.

Responsibilities

• Develop strategic plan for IT infrastructure aligning with business needs.
• Provide 3rd line support for infrastructure-related issues.
• Ensure compliance with security certifications.

Skills

Problem-solving

Troubleshooting

Education

MCSE

ITIL qualifications

ISO27001:2022

Tools

Windows Servers

Microsoft Exchange

SQL

Sophos

Arcserve

Forcepoint

PTRG

Office 365

Microsoft Entra

Job description

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As the IT Infrastructure Manager, you are responsible for ensuring the smooth operation of the company's IT infrastructure and systems. This includes, but is not limited to, Windows Servers, Active Directory, Entra, Networks, and Firewalls.

You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions as required for business and customer needs and help develop the strategic direction. You will ensure that our infrastructure is implemented securely, following guidance from NIST, NCSC, CIS, etc. You will ensure all systems are maintained, supported, and compliant with our security certifications. Experience in a similar-sized environment with circa 1000+ users is required.

Responsibilities

• Develop and implement a strategic plan for IT infrastructure, ensuring it meets business needs and aligns with overall strategy.
• Identify opportunities to leverage technology to improve business processes and performance.
• Provide 3rd line support for infrastructure-related issues, managing internal and external resources for quick resolution.
• Provide technical and design support for business-specific solutions, ensuring standards for service and compliance are met.
• Ensure infrastructure availability and support, including:

• Servers and operating systems
• Messaging - Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified communications
• Networking (LAN, WAN, WLAN & Firewalls)
• Anti-Virus - Sophos
• Backups - Arcserve
• Database - SQL
• Printing
• File Storage, Directory management
• Web filtering - Forcepoint
• Service monitoring - PTRG
• Office 365
• Microsoft Entra
• Cloud migrations

Experience needed

• Minimum 5 years' experience in similar roles
• Experience working in an SME environment with circa 1000+ users
• Experience working with and/or ITIL qualifications
• Industry-relevant qualifications such as MCSE
• Outstanding problem-solving and troubleshooting skills
• ISO27001:2022 experience
• Windows server cloud migrations

This job posting is active and accepting applications.