IT Infrastructure Manager

JR United Kingdom; Chelmsford; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company is looking for an IT Infrastructure Manager to ensure the smooth operation of IT systems, including Windows Servers, Active Directory, and Cloud migrations. The role requires developing strategic plans, providing technical support, and ensuring compliance with security certifications. The ideal candidate will have at least 5 years of experience in a similar environment with a proven track record in managing IT infrastructure effectively.

Qualifications

• 5 years' experience in similar roles.
• Experience working in an SME environment with 1000+ users.
• Outstanding problem-solving and troubleshooting abilities.

Responsibilities

• Develop and implement a strategic plan for IT infrastructure.
• Provide 3rd line support for infrastructure-related issues.
• Ensure compliance and standards for service are adhered to.

Skills

Problem-solving

Troubleshooting

Education

MCSE

ITIL qualifications

ISO27001:2022 experience

Tools

Windows Server

Microsoft Exchange

SQL

Sophos

Office 365

Arcserve

Forcepoint

Job description

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As the IT Infrastructure Manager, you are responsible for ensuring the smooth operation of the company's IT infrastructure and systems, including but not limited to Windows Servers, Active Directory, Entra, Networks, and Firewalls.

You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions as required for business and customer needs and help develop the strategic direction. You will ensure that our infrastructure is implemented securely, following guidance from NIST, NCSC, CIS, etc., and that all systems are maintained, supported, and compliant with our security certifications. Experience in a similar-sized environment with circa 1000+ users is required.

Responsibilities

• Develop and implement a strategic plan for developing IT infrastructure, ensuring it meets business needs and aligns with the wider business strategy.
• Identify opportunities for leveraging technology to improve business processes and performance.
• Provide 3rd line support for all infrastructure-related issues, managing internal and external resources for quick and timely resolution.
• Provide technical and design support for business-specific solutions, ensuring standards for service and compliance are adhered to.
• Ensure infrastructure availability and support, including but not limited to:

• Servers and operating systems
• Messaging - Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified communications
• Networking (LAN, WAN, WLAN, & Firewalls)
• Anti-Virus - Sophos
• Backups - Arcserve
• Database - SQL
• Printing
• File Storage, Directory management
• Web filtering - Forcepoint
• Service monitoring - PTRG
• Office 365
• Microsoft Entra
• Cloud migrations

Experience Needed

• Minimum 5 years' experience in similar roles
• Experience working in an SME environment with circa 1000+ users
• Experience working with and/or ITIL qualifications
• Industry-relevant qualifications such as MCSE
• Outstanding problem-solving and troubleshooting abilities
• ISO27001:2022 experience
• Windows server cloud migrations

This job posting is active and accepting applications.