IT Infrastructure Manager

JR United Kingdom; Brighton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in IT solutions is seeking an IT Infrastructure Manager to oversee their technology landscape. You will ensure operational effectiveness while supporting over 1000 users, leveraging your expertise to improve systems and processes securely. Ideal candidates will possess significant experience in infrastructure management and relevant IT qualifications. This role offers a strategic opportunity to impact the organization's technical direction while maintaining compliance with security standards.

Qualifications

• Minimum 5 years' experience in IT infrastructure roles.
• Experience with circa 1000+ users in an SME environment.
• Outstanding problem-solving and troubleshooting skills.

Responsibilities

• Develop strategic IT infrastructure plans.
• Provide 3rd line support for infrastructure issues.
• Ensure compliance with security standards and certifications.

Skills

Problem-solving

Troubleshooting

Infrastructure management

Network management

Security compliance

Education

ITIL qualifications

Relevant industry certifications (e.g., MCSE)

Tools

Microsoft Exchange

SQL Database

Windows Server

Sophos Anti-Virus

Arcserve Backups

Job description

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IT Infrastructure Manager

As the IT Infrastructure Manager, you are responsible for ensuring the smooth operation of the company's IT infrastructure and systems, including but not limited to Windows Servers, Active Directory, Entra, Networks, and Firewalls.

You will support the infrastructure architecture by providing technical expertise, applying design principles and methodologies to ensure cost-effective and optimal use of resources and technology. You will evaluate and design solutions based on business and customer requirements and help develop the strategic direction. Ensuring our infrastructure is implemented securely, following guidance from NIST, NCSC, CIS, etc., and maintaining compliance with security certifications is essential.

You should have experience in a similar environment with circa 1000+ users.

Responsibilities

• Develop and implement a strategic plan for IT infrastructure that meets business needs and aligns with overall strategy.
• Identify opportunities to leverage technology to improve business processes and performance.
• Provide 3rd line support for infrastructure-related issues, managing internal and external resources for quick resolution.
• Support the provision of business-specific solutions, ensuring standards for service and compliance are met.
• Ensure infrastructure availability and support, including:

• Servers and operating systems
• Messaging - Microsoft Exchange, Exchange Online, Mail Filtering
• Telephony and unified communications
• Networking (LAN, WAN, WLAN, Firewalls)
• Anti-Virus - Sophos
• Backups - Arcserve
• Database - SQL
• Printing
• File Storage, Directory management
• Web filtering - Forcepoint
• Service monitoring - PTRG
• Office 365
• Microsoft Entra
• Cloud migrations

Experience Needed

• Minimum 5 years' experience in similar roles
• Experience working in an SME environment with circa 1000+ users
• Experience with ITIL qualifications
• Relevant industry certifications such as MCSE
• Outstanding problem-solving and troubleshooting skills
• ISO27001:2022 experience
• Experience with Windows Server cloud migrations

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