IT Infra Specialist: AWS, Cisco & Google Workspace

National Express Bus; Birmingham; On-site; GBP 48,000 - 72,000; Full time

Benefits offered by this job

Free Travel across National Express

Travel pass for a nominated person

Pension scheme

Life assurance

Employee wellbeing support

Job summary

National Express is seeking an IT Infrastructure Specialist in Birmingham to maintain and evolve core infrastructure with AWS, Cisco networking and Google Workspace. You will support 2nd/3rd line requests and ensure systems run at peak performance.

The role involves managing AWS services such as EC2, S3, IAM, VPC, and CloudWatch, configuring Cisco devices, and administering Google Workspace with security policies and app integrations. On-call rotation is required.

Qualifications

• AWS experience with 2+ years and cloud security/operational practices.
• Hands-on Cisco switching, routing, VLANs for high availability.
• Administer Google Workspace and user provisioning, security policies.

Responsibilities

• Provide hands-on support for servers, networking devices, cloud environments, and apps.
• Manage AWS infrastructure focusing on EC2, S3, IAM, VPC, CloudWatch.
• Configure, monitor, and troubleshoot Cisco switches/routers for reliability.
• Administer Google Workspace, including provisioning, security, mail routing and app integrations.
• Follow ITIL procedures to document changes, respond to incidents within SLAs.
• Participate in 24/7 on-call rotation to address critical incidents.

Skills

AWS

Cisco

Google Workspace

Windows Server

ITIL

Scripting

On-call

Job description

National Express is seeking an IT Infrastructure Specialist in Birmingham to maintain and evolve core infrastructure with AWS, Cisco networking and Google Workspace. You will support 2nd/3rd line requests and ensure systems run at peak performance.

The role involves managing AWS services such as EC2, S3, IAM, VPC, and CloudWatch, configuring Cisco devices, and administering Google Workspace with security policies and app integrations. On-call rotation is required.