It Hardware Engineer

Jago Consultants; Lancing; On-site; GBP 21,000 - 30,000; Full time

Job summary

Jago Consultants in the Worthing area is seeking an IT Hardware Technician to join their expanding team in the North Lancing office. This role is customer-facing in the retail unit, diagnosing and resolving hardware/software issues on laptops and desktops, with opportunities for progression and training.

You will support the company’s Managed Service department, imaging equipment, stock management, and front-of-house sales.

Qualifications

• Minimum 1 year experience in a similar IT function; ideally in a commercial environment but also considerations will be made for academic experience
• Strong customer care and client facing skills
• Excellent verbal and written communications skills
• Excellent telephone manner
• Organised, focused and rigorous
• Proven problem-solving skills
• Must have desire and ability to develop new skills on the job
• Strong team focus and ability to work with and without direct supervision

Responsibilities

• Front of House, off the street sales & support
• Stock receipting and management
• Imaging
• Promotional support

Skills

IT hardware

Customer facing

Communication

Problem-solving

Organised

Teamwork

Willing to learn

Desktop troubleshooting

Tools

Windows Deployment Services

Job description

Our client is a successful, privately owned IT company based in the Worthing area. They have an exciting opportunity for a forward thinking IT Hardware Technician to join their expanding team.

This is a fantastic opportunity for someone looking to progress within a successful, well established company offering continued training and development.

Our client is looking for a Hardware Engineer with 12 months plus experience of diagnosing and resolving software and hardware issues on laptop and desktop computers.

This will be a customer facing role as the successful candidate will be based in our retail unit providing IT support to our retail clients. Additionally, you will support the company’s Managed Service department in provisioning new equipment for clients. This role offers a great opportunity to develop a career in IT with multiple progression paths available with extensive training and certification on offer.

A Summary of your daily duties will include:

• Front of House, off the street sales & support
• Stock receipting and management
• Imaging
• Promotional support

General Skills & Experience

– Minimum 1 year experience in a similar IT function; ideally in a commercial environment but also considerations will be made for academic experience

– Strong customer care and client facing skills

– Excellent verbal and written communications skills

– Excellent telephone manner

– Organised, focused and rigorous

– Proven problem-solving skills

– Must have desire and ability to develop new skills on the job

– Strong team focus and ability to work with and without direct supervision

Technical Skills

– Knowledge of Microsoft Windows 7 to 10

– Office 2013 to 2019

– PC Hardware troubleshooting and optimisation

– Knowledge of the Windows Deployment Services would be desirable but not essential

IT Hardware Engineer North Lancing, GB