IT Engineer

Quickline; Hull and East Yorkshire; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Pension

Health Cashback Scheme

25 days annual leave

Birthday/house move/wedding day off

Enhanced paternity/maternity/adoption

Life Assurance

Discount scheme

Free Parking on site

Lunch & Learns

Social events

Core Value Awards

Job summary

Quickline is seeking an IT Engineer to support and administer Microsoft 365, Windows environments, identity management, endpoint management, and corporate IT infrastructure to keep services secure and reliable. You will tackle complex IT issues and contribute to continuous improvement while working across a varied technology stack.

The role emphasizes incident resolution, security through patching and access controls, and creating docs and automation to assist first-line teams, with a strong

Qualifications

• Strong experience administering Microsoft 365 and Windows environments.
• Experience with identity platforms (Entra ID) and access management.
• Experience managing endpoints and cross-platform IT infrastructure.

Responsibilities

• Be the technical expert for escalated incidents and complex IT issues.
• Troubleshoot hardware, software, networking, and authentication problems.
• Contribute to security through patching, access controls, and vulnerability remediation.
• Create documentation, automation, and knowledge resources for first-line teams.

Skills

Microsoft 365 administration

Entra ID

Identity management

Windows administration

Linux administration

Cloud services

Endpoint management

Job description

We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online – our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.

Our mission relies on a team full of inspiring, customer-obsessed people, and we're looking for an IT Engineer with experience supporting and administering Microsoft 365, Windows environments, identity and access management, endpoint management, and corporate IT infrastructure to help us keep our IT services secure, reliable, resilient, and continuously improving.

Could that be you? If solving complex technical issues and driving continuous improvement across IT systems gets you out of bed in the morning, and delivering secure, reliable services that enable colleagues to do their best work puts a smile on your face, then we would love to find out more about you.

Here's why you'll love this role…

• Be the technical expert for escalated incidents, troubleshooting and resolving complex IT issues.
• Work across a broad technology landscape including Microsoft 365, Entra ID, cloud services, Windows and Linux platforms.
• Play a key role in strengthening security through patching, vulnerability remediation and access controls.
• Contribute to exciting projects, upgrades and service improvement initiatives.
• Help shape the future of IT by creating documentation, automation and knowledge resources that support first-line teams

Here's why you'll be great in this role…

• Strong experience administering Microsoft 365, Windows environments and identity management platforms.
• Confident troubleshooting hardware, software, networking and authentication issues.
• A methodical approach to problem-solving, root-cause analysis and incident resolution.
• Excellent communication skills with the ability to support both technical and non-technical colleagues.
• A collaborative, customer-focused mindset with strong ownership and a passion for continuous learning.

The Benefits…

• Pension - 5% employer / 5% employee contribution.
• Health Cashback Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.
• 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
• Option to buy or sell up to 5 additional days annual leave
• Enhanced Paternity/Maternity/Adoption leave
• Life Assurance
• High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
• Free Parking on site.
• Regular 'Lunch & Learns'
• Social Events - Summer and End of Year parties etc.
• Core Value Awards - Regular opportunities to win!

Note to agencies –

Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ("ATS"). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page.

Please note: You must have the right to work in the UK in order to be successfully appointed to this role