IT Coordinator

Michael Page; City Of London; On-site; GBP 32,000 - 35,000; Full time

Job summary

Michael Page is seeking an IT Coordinator to support and enhance the organisation's IT infrastructure, systems and digital tools, ensuring secure and compliant technology services for staff in central London.

You will collaborate across the organisation to drive best practices in IT governance, user support and training, while coordinating with external suppliers and the managed IT service provider to deliver technology projects and improve service delivery.

Qualifications

• Strong hands-on experience supporting and administering Microsoft 365 and SharePoint environments.
• Proven background in IT support, systems administration and IT asset management within a busy office environment.
• Experience managing and building effective relationships with external IT providers and technology partners.
• Sound understanding of information security, governance and IT best practice, with the ability to promote compliance across the organisation.
• Confident communicator with a track record of delivering software training and user support to non-technical stakeholders.
• Highly organised and detail-oriented, with excellent stakeholder management skills and the ability to collaborate effectively across multiple teams.

Responsibilities

• Coordinate with external suppliers and internal stakeholders to support the successful delivery of technology and systems projects.
• Deliver IT training sessions and develop user guidance materials to support colleagues across the organisation.
• Act as a key point of contact for the organisation's managed IT service provider.
• Monitor and manage IT support requests, ensuring issues are resolved or escalated appropriately.
• Maintain accurate records of IT assets, devices and equipment throughout their lifecycle.
• Support employee onboarding and offboarding processes, ensuring timely system access and equipment allocation.
• Assist with the development and maintenance of IT policies, procedures and security controls to minimise risk and ensure compliance.
• Provide day-to-day support for core business systems, digital platforms and technology infrastructure, while promoting effective use of IT services across the organisation.

Skills

Microsoft 365

SharePoint

IT support

Systems administration

IT asset management

Vendor management

Information security

Training delivery

Stakeholder management

Job description

As the IT Coordinator you're responsible for supporting and enhancing the organisation's IT infrastructure, systems and digital tools, ensuring secure, compliant and efficient technology services for staff. Working collaboratively across the organisation, the postholder will drive best practice in IT governance, user support, training and technology-related initiatives.

Client Details

Our client is a respected professional membership body dedicated to advancing standards, education and best practice within a specialist healthcare profession. Through its work, it supports practitioners, promotes excellence across the sector and helps shape the future of professional practice.

Description

• Coordinate with external suppliers and internal stakeholders to support the successful delivery of technology and systems projects.
• Deliver IT training sessions and develop user guidance materials to support colleagues across the organisation.
• Act as a key point of contact for the organisation's managed IT service provider.
• Monitor and manage IT support requests, ensuring issues are resolved or escalated appropriately.
• Maintain accurate records of IT assets, devices and equipment throughout their lifecycle.
• Support employee onboarding and offboarding processes, ensuring timely system access and equipment allocation.
• Assist with the development and maintenance of IT policies, procedures and security controls to minimise risk and ensure compliance.
• Provide day-to-day support for core business systems, digital platforms and technology infrastructure, while promoting effective use of IT services across the organisation.

Profile

A successful 'IT Coordinator' should have:

• Strong hands-on experience supporting and administering Microsoft 365 and SharePoint environments.
• Proven background in IT support, systems administration and IT asset management within a busy office environment.
• Experience managing and building effective relationships with external IT providers and technology partners.
• Sound understanding of information security, governance and IT best practice, with the ability to promote compliance across the organisation.
• Confident communicator with a track record of delivering software training and user support to non-technical stakeholders.
• Highly organised and detail-oriented, with excellent stakeholder management skills and the ability to collaborate effectively across multiple teams.

Job Offer

• Permanent IT Coordinator position in central London.
• Salary of 31,748 to 35,275 dependent on the level of experience.
• 20-40% on-site working arrangement.

As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.