IT Coordinator

Vectis Recruitment; Alfreton CP; On-site; GBP 30,000 - 46,000; Full time

Job summary

Vectis Recruitment seeks an IT Site Coordinator for a leading UK manufacturer. You will provide first- and second-line IT support to office and production staff, ensuring reliable technology across the site.

You will install and maintain desktops, laptops, printers, mobile devices, and peripherals; diagnose hardware, software and network issues; manage user accounts and security; and lead IT projects from conception to completion while keeping documentation up to date.

Qualifications

• Proven experience as an IT professional in a fast-paced environment (manufacturing, distribution, engineering).
• Experience in managing IT projects from conception to completion.
• Knowledge of ERP systems.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and customer service abilities.
• Ability to prioritise workload and work independently.

Responsibilities

• Provide first- and second-line IT support to office and production staff.
• Install, configure, and maintain desktops, laptops, printers, mobile devices and peripheral equipment.
• Diagnose and resolve hardware, software, and network issues.
• Manage user accounts, permissions and security.
• Develop and implement IT strategies aligned with business goals.
• Manage and maintain IT infrastructure, including servers, networks, hardware, and software.
• Lead IT projects, including system upgrades, migrations, and new technology implementations.
• Monitor backups, antivirus and system performance to ensure business continuity.
• Maintain accurate documentation of systems, procedures, and support requests.
• Liaise with third-party suppliers and service providers when required.
• Ensure IT systems comply with company security policies and best practices.

Skills

IT support

Hardware issues

Network issues

ERP knowledge

Project management

Documentation

Vendor liaison

Tools

Active Directory

Windows OS

Backup software

Job description

Following company expansion and growth, a leading manufacturer has a new vacancy for an IT Site Coordinator to join the team. An experienced IT professional, you will be responsible for providing technical support, maintaining IT systems & infrastructure and ensuring manufacturing and office teams have reliable technology to support daily operations.

The Role

• Provide first- and second-line IT support to office and production staff.
• Install, configure, and maintain desktops, laptops, printers, mobile devices and peripheral equipment.
• Diagnose and resolve hardware, software, and network issues.
• Manage user accounts, permissions and security.
• Develop and implement IT strategies aligned with business goals.
• Manage and maintain IT infrastructure, including servers, networks, hardware, and software.
• Lead IT projects, including system upgrades, migrations, and new technology implementations.
• Monitor backups, antivirus and system performance to ensure business continuity.
• Maintain accurate documentation of systems, procedures, and support requests.
• Liaise with third-party suppliers and service providers when required.
• Ensure IT systems comply with company security policies and best practices.

The Person

• Proven experience as an IT professional gained in a fast-paced environment (manufacturing, distribution, engineering, etc).
• Experience in managing IT projects from conception to completion.
• Knowledge of ERP systems.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and customer service abilities.
• Ability to prioritise workload and work independently