IT Business Systems Coordinator

Everpool Recruitment; Carlisle; On-site; GBP 32,000 - 46,000; Full time

Job summary

Unknown Retailer in the United Kingdom is seeking a Business Systems Coordinator to join the IT Projects team, delivering and supporting essential business, financial and operational systems. You will drive projects, with a focus on improving processes and ensuring effective system integrations.

The role involves collaborating with stakeholders, owners and end users to capture requirements, document processes, and coordinate implementation with internal teams and external partners.

Qualifications

• Structured, methodical approach to problem-solving.
• Logical and analytical thinker.
• Able to manage a varied workload and own multiple projects.

Responsibilities

• Work with stakeholders, system owners and end users to gather and define business, financial and operational requirements.
• Analyse existing systems and identify opportunities for improvement.
• Produce clear documentation of business processes, data flows, decision points and system integrations.
• Assess potential business solutions for viability and value.
• Liaise with third-party suppliers to negotiate costs and deliver value-for-money solutions.
• Coordinate the implementation of new business systems with internal teams and external partners.
• Provide ongoing business support including user training, troubleshooting and system guidance.
• Produce detailed functional specifications for third-party developers and suppliers.

Skills

Retail processes

Problem solving

Analytical thinking

Ownership of projects

Adaptable

Job description

Our client, leading retailer, is seeking a Business Systems Coordinator to join their IT Projects team.

This is an exciting opportunity to join a forward-thinking organisation where you'll play a key role in delivering and supporting business-critical systems. If you're looking for a varied role with excellent career development opportunities, we'd love to hear from you.

As Business Systems Coordinator, you will be responsible for planning, designing, developing, and implementing business, financial, and operational systems that support key organisational functions and business processes.

About You

You’ll have a solid understanding of retail business processes and be:

• Methodical with a structured approach to problem-solving
• A logical and analytical thinker
• Comfortable managing a varied workload
• Able to take ownership of your own projects and workstreams
• Adaptable, with the ability to respond to changing priorities and deadlines

Previous IT qualifications are not essential. Our client is looking for someone with the right attitude, a willingness to learn, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Work with business stakeholders, system owners, and end users to gather and define business, financial, and operational requirements.
• Analyse existing systems and identify opportunities for improvement.
• Produce clear documentation of business processes, data flows, decision points, and system integrations.
• Assess potential business solutions, considering both commercial viability and operational benefits.
• Liaise with third-party suppliers to negotiate costs and deliver value-for-money solutions.
• Coordinate the implementation of new business systems using internal teams and external partners.
• Provide ongoing business support, including user training, troubleshooting, and system guidance.
• Produce detailed functional specifications for third-party developers and suppliers.

What's on Offer

• The opportunity to join a well-established, leading retailer.
• A varied and rewarding role within a collaborative IT Projects team.
• Excellent opportunities for learning, development, and career progression.
• The chance to make a real impact by delivering systems that support the wider business.