IT Business Partner

Eutopia Solutions; Northampton; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an IT Business Partner to bridge the gap between IT and Professional Services. This role involves understanding technology needs and facilitating IT solutions for a diverse user base. The ideal candidate will have exceptional customer service skills and the ability to build relationships with various stakeholders. With a focus on work-life balance and hybrid working, this position offers a fantastic opportunity to contribute to a key local organization employing over 2000 professionals. If you're eager to learn and grow in a supportive environment, this role is perfect for you.

Benefits

30 days annual leave plus bank holidays

Generous pension scheme

Healthy work/life balance

Qualifications

• Proven customer service skills from a similar role or account management.
• Strong communication and negotiation skills required.

Responsibilities

• Act as a bridge between IT and Professional Services.
• Facilitate the adoption of IT solutions across divisions.

Skills

Customer Service Skills

Communication Skills

Negotiation Skills

Problem-Solving Skills

Relationship Management

Job description

3 days ago Be among the first 25 applicants

This range is provided by Eutopia Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Eutopia Solutions

Your Go-To Perm and Contract Recruiter for the Tech, Data and Software Engineering space - Head of Data Recruitment @ Eutopia Solutions

My client, one of the largest employers in Northampton, is looking to hire an IT Business Partner. Acting as the bridge between the IT function and Professional Services, including HR, Finance, and Estates, your primary role will be to ensure effective collaboration, understand each division’s technology needs, and facilitate the adoption of IT solutions.

You may be an experienced IT Business Partner, or we would also welcome applications from professionals with an Account Management or Customer Success background. Exceptional customer care skills are required, and you must be confident liaising with both technical and non-technical staff and departments.

This is an excellent career opportunity working for a key local organisation which employs over 2000 professionals, providing services for a diverse user base exceeding 15,000.

KEY REQUIREMENTS

• Proven Customer Service skills – gained in a similar role or from an Account Management / Customer Success background
• Strong communication, negotiation, and problem-solving skills
• Relationship Management skills, with the ability to build credibility with diverse stakeholders
• You do not need a traditional IT background, but you must have an understanding of IT and a keen willingness to learn

Our client offers a healthy work/life balance, with hybrid working requiring onsite presence 2 days a week. Benefits include 30 days of annual leave plus bank holidays, and a generous pension scheme.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Consulting, Customer Service, and Information Technology

Industries

• IT Services and IT Consulting

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