IT Business Analyst

MCS Group; Belfast City District; Hybrid; GBP 38,000 - 39,000; Full time

Benefits offered by this job

Hybrid working

ICT allowance

Pension scheme

Learning opportunities

Job summary

Invest Northern Ireland in Belfast is seeking an ICT Business Analyst to join the Applications Team, delivering and evolving key business systems across the organisation. You will translate business requirements into practical technology solutions and help drive digital transformation across local and international operations.

You will work with Microsoft Dynamics 365, Power Platform and SharePoint, engaging stakeholders and supporting project delivery while ensuring security and data governance

Qualifications

• Experience developing or configuring digital applications, such as Microsoft Dynamics 365, SharePoint, Power BI, Cognos BI, Microsoft Power Platform, Copilot Studio, customer portals or data warehousing solutions.
• Ability to identify business needs, including requirements that may not initially be clearly articulated by stakeholders.
• Experience documenting user requirements, specifications, business cases or technical/end-user documentation.
• Understanding of how technology can support wider business objectives and operational improvements.
• Strong stakeholder engagement skills, with the ability to influence project decisions, assess risks and manage competing priorities.

Responsibilities

• Engage with stakeholders to understand business requirements, review existing processes and identify opportunities for improvement.
• Gather and document requirements, develop specifications and prepare business cases to support technology initiatives.
• Configure, develop and optimise core business applications, including Microsoft Dynamics 365, Power Platform, SharePoint and associated systems.
• Support or lead ICT projects, managing implementation plans, suppliers, testing and delivery.
• Work with external technology partners on system enhancements, integrations and larger change requests.
• Develop test plans and coordinate system, integration, regression and user acceptance testing (UAT).
• Map system dependencies, integrations and end-to-end data flows.
• Support the adoption of emerging technologies, including Microsoft Copilot Studio, analytics and data warehousing solutions.
• Ensure applications align with organisational security, privacy and data governance requirements.
• Provide ongoing technical and application support to users across Invest NI's local and international operations.

Skills

Dynamics 365

Power Platform

SharePoint

Power BI

Cognos BI

Copilot Studio

Data warehousing

Tools

Dynamics 365

SharePoint

Power Platform

Power BI

Copilot Studio

Job description

ICT Business Analyst - Invest Northern Ireland

Location: Belfast (Bedford Street) Salary: £37,694 - £38,990 + £3,713 Annual ICT Allowance Total Starting Package: £41,407 per annum Contract: Permanent | Full-Time (37 hours) Grade: Staff Officer (SO) Closing Date: 12 noon, Friday 16th October 2026 Reference: BA/26

The Opportunity

An opportunity has arisen to join Invest Northern Ireland (Invest NI) as an ICT Business Analyst within its Applications Team, supporting the delivery and ongoing development of key business systems across the organisation. This is a varied position combining business analysis, stakeholder engagement, application configuration and project delivery. You'll work across a broad technology environment, including Microsoft Dynamics 365, Power Platform, SharePoint, analytics, AI and enterprise applications, helping translate business requirements into practical technology solutions. Reporting to the Applications Manager, you'll play an important role in improving existing systems, supporting digital transformation initiatives and delivering projects that enhance how Invest NI operates locally and internationally.

Key Responsibilities

• Engage with stakeholders to understand business requirements, review existing processes and identify opportunities for improvement.
• Gather and document requirements, develop specifications and prepare business cases to support technology initiatives.
• Configure, develop and optimise core business applications, including Microsoft Dynamics 365, Power Platform, SharePoint and associated systems.
• Support or lead ICT projects, managing implementation plans, suppliers, testing and delivery.
• Work with external technology partners on system enhancements, integrations and larger change requests.
• Develop test plans and coordinate system, integration, regression and user acceptance testing (UAT).
• Map system dependencies, integrations and end-to-end data flows.
• Support the adoption of emerging technologies, including Microsoft Copilot Studio, analytics and data warehousing solutions.
• Ensure applications align with organisational security, privacy and data governance requirements.
• Provide ongoing technical and application support to users across Invest NI's local and international operations.

What We're Looking For

We're keen to engage with Business Analysts, Applications Analysts or technically focused professionals who can demonstrate experience working with enterprise business systems and translating operational requirements into technology solutions.

Essential experience and capabilities include:

• Experience developing or configuring digital applications, such as Microsoft Dynamics 365, SharePoint, Power BI, Cognos BI, Microsoft Power Platform, Copilot Studio, customer portals or data warehousing solutions.
• Ability to identify business needs, including requirements that may not initially be clearly articulated by stakeholders.
• Experience documenting user requirements, specifications, business cases or technical/end-user documentation.
• Understanding of how technology can support wider business objectives and operational improvements.
• Strong stakeholder engagement skills, with the ability to influence project decisions, assess risks and manage competing priorities.
• Ability to collaborate with and influence internal teams, external suppliers and stakeholders at different organisational levels.
• Working knowledge of application security principles.

The position would suit someone comfortable operating between business stakeholders and technical teams, with an interest in improving enterprise applications and contributing to wider digital change.

Salary & Benefits

Alongside a permanent position with Invest NI, the successful applicant will receive:

• Salary of £37,694 - £38,990 (appointment at the minimum of the scale).
• Additional annual ICT allowance of £3,713.
• Access to the Principal Civil Service Pension Scheme (Northern Ireland).
• 25 days' annual leave, increasing to 30 days after five years.
• An additional 12 public and privilege holidays.
• Flexible working arrangements and access to hybrid working, subject to organisational requirements.
• Learning and professional development opportunities.
• Employee wellbeing initiatives and support services.

Application Process - Important Information

This recruitment campaign requires candidates to complete Invest NI's official application form, providing specific examples against the essential selection criteria. CV-only applications cannot be accepted. The selection process will involve an assessment and interview, currently scheduled for the week commencing 2nd November 2026. Applicants must have the right to work in the UK, as visa sponsorship is not available for this position. Closing Date: 12 noon, Friday 16th October 2026. Invest NI is an Equal Opportunities Employer. All applications will be considered on merit.