ICT Business Analyst — Dynamics 365 & Digital Transformation

MCS Group; Belfast City District; Hybrid; GBP 38,000 - 39,000; Full time

Benefits offered by this job

Hybrid working

ICT allowance

Pension scheme

Learning opportunities

Job summary

Invest Northern Ireland in Belfast is seeking an ICT Business Analyst to join the Applications Team, delivering and evolving key business systems across the organisation. You will translate business requirements into practical technology solutions and help drive digital transformation across local and international operations.

You will work with Microsoft Dynamics 365, Power Platform and SharePoint, engaging stakeholders and supporting project delivery while ensuring security and data governance

Qualifications

• Experience developing or configuring digital applications, such as Microsoft Dynamics 365, SharePoint, Power BI, Cognos BI, Microsoft Power Platform, Copilot Studio, customer portals or data warehousing solutions.
• Ability to identify business needs, including requirements that may not initially be clearly articulated by stakeholders.
• Experience documenting user requirements, specifications, business cases or technical/end-user documentation.
• Understanding of how technology can support wider business objectives and operational improvements.
• Strong stakeholder engagement skills, with the ability to influence project decisions, assess risks and manage competing priorities.

Responsibilities

• Engage with stakeholders to understand business requirements, review existing processes and identify opportunities for improvement.
• Gather and document requirements, develop specifications and prepare business cases to support technology initiatives.
• Configure, develop and optimise core business applications, including Microsoft Dynamics 365, Power Platform, SharePoint and associated systems.
• Support or lead ICT projects, managing implementation plans, suppliers, testing and delivery.
• Work with external technology partners on system enhancements, integrations and larger change requests.
• Develop test plans and coordinate system, integration, regression and user acceptance testing (UAT).
• Map system dependencies, integrations and end-to-end data flows.
• Support the adoption of emerging technologies, including Microsoft Copilot Studio, analytics and data warehousing solutions.
• Ensure applications align with organisational security, privacy and data governance requirements.
• Provide ongoing technical and application support to users across Invest NI's local and international operations.

Skills

Dynamics 365

Power Platform

SharePoint

Power BI

Cognos BI

Copilot Studio

Data warehousing

Tools

Dynamics 365

SharePoint

Power Platform

Power BI

Copilot Studio

Job description

Invest Northern Ireland in Belfast is seeking an ICT Business Analyst to join the Applications Team, delivering and evolving key business systems across the organisation. You will translate business requirements into practical technology solutions and help drive digital transformation across local and international operations.

You will work with Microsoft Dynamics 365, Power Platform and SharePoint, engaging stakeholders and supporting project delivery while ensuring security and data governance