IT Business Analyst

TNEI Services Ltd; Manchester; On-site; GBP 61,380 - 72,540; Full time

Benefits offered by this job

25 days holiday plus birthday day off

Hybrid working

Development opportunities and funded会员

Discretionary annual bonus and pension

Family & carers leave

Cycle to Work and employee discounts

Job summary

TNEI Services Ltd in Manchester is seeking an experienced IT Business Analyst to lead a critical systems transformation. You will own the replacement of an in‑house CRM/HRMS/Project Accounting system with a scalable solution aligned to our growth strategy.

This role bridges business needs with technical design across multiple initiatives. The candidate will work on HRMS implementation, accounting upgrades, and integration between CRM, HRMS, Project Management and Finance systems.

Qualifications

• Proven IT Business Analyst delivering complex systems implementations.
• Experience with CRM, HRMS and Finance platforms and integrations.
• Strong stakeholder engagement, governance and governance of requirements.

Responsibilities

• Lead end‑to‑end business analysis from discovery to go‑live.
• Engage with Finance, HR, Operations and Marketing to document requirements.
• Analyse AS‑IS processes and define TO‑BE workflows and solution needs.
• Support system selection, vendor management and translation of needs to deliverables.
• Oversee integration design, data migration, training, testing and implementation.

Skills

IT Business Analyst

Stakeholder management

Communication skills

Analytical thinking

System integration

APIs / data flows

Vendor management

CRM / HRMS / Finance systems

Agile / Waterfall

Full project lifecycle

Job description

Overview

STATUS: 37.5 hours per week, Fixed Term Contract (9 months)

SALARY: Competitive and based on experience and qualifications.

LOCATION: Manchester / Hybrid. The candidate may be required to travel between TNEI offices.

We are seeking an experienced IT Business Analyst to lead a critical business systems transformation programme. The successful candidate will take ownership of replacing our in-house developed application (currently serving as a CRM, HRMS, and Project Accounting system) with a scalable, best-in-class solution aligned to our growth strategy.

The candidate will work across multiple initiatives, including an ongoing HRMS implementation and the planned upgrade of our accounting system. A key focus will be ensuring seamless integration between systems and alignment with business processes.

This is a high‑impact role requiring strong stakeholder engagement, end‑to‑end project ownership, and the ability to bridge business needs with technical solutions.

Duties and Responsibilities

• Lead end‑to‑end business analysis from discovery and requirements gathering through to implementation and go‑live.
• Engage with stakeholders across Finance, HR, Operations, and Marketing to document and validate functional and non‑functional requirements.
• Analyse current systems and processes (AS‑IS), identify gaps and inefficiencies, and define future‑state (TO‑BE) workflows and solution requirements.
• Support system selection and vendor management, ensuring clear translation of business needs into deliverables and alignment across CRM, HRMS, Project Management and Finance systems.
• Oversee integration design, data migration, training, testing (including UAT), and implementation activities to ensure a smooth, coordinated deployment.

Requirements

• Proven experience as an IT Business Analyst delivering complex systems implementations.
• Strong experience with enterprise systems such as CRM, HRMS, and Finance/Accounting platforms.
• Experience working on system integration projects (APIs, data flows, middleware, etc.).
• Excellent stakeholder management and communication skills.
• Strong analytical and problem‑solving abilities.
• Experience working across the full project lifecycle (requirements through to go‑live).
• Ability to manage multiple workstreams and priorities.
• Experience in professional services, energy, and/or consultancy environments.
• Familiarity with project accounting and resource management systems.
• Experience supporting CRM, HRMS and/or Finance system implementations.
• Knowledge of integration tools or platforms (e.g. middleware solutions).
• Exposure to Agile and/or Waterfall delivery methodologies.

Benefits

• Work life balance: 25 days holiday and a day off to celebrate your birthday.
• Flexible working: Hybrid, core hours & annual alternative working location.
• Career growth: Development opportunities & funded professional memberships.
• Financial rewards: Discretionary annual bonus scheme, employee ownership dividend & pension.
• Family‑friendly: Enhanced family & carers leave.
• People & Community: Cycle to Work, travel loan, discounts platform, socials & charity matching.

Equality, diversity and inclusion

TNEI promotes equality, diversity and inclusion in a space where all are respected.

Please note we do not accept CV’s from recruitment agencies.

Applications will close on or before the 31 July 2026.