IT Asset and Configuration Analyst

Computacenter; Nottingham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Computacenter is seeking an IT Asset and Configuration Analyst to join our hybrid team across Hatfield, Milton Keynes, and Nottingham. You will manage hardware and software assets, ensuring SACM alignment, CMDB accuracy, and compliance with regulatory standards.

The role focuses on asset tracking, reporting, cost control, and supporting audits. Applicants should hold UK security clearance or be willing to obtain it, with 2+ years in ITAM and strong ITSM tool experience including ServiceNow and

Qualifications

• UK Government Security Clearance (or ability to obtain)
• 2+ years in IT Asset Management or related role
• Experience with ITSM tools: ServiceNow, ManageEngine, Remedy, Snow/Flexara
• Strong SACM, IT Asset lifecycle understanding and inventory best practices
• Awareness of software licensing models (Microsoft, Adobe, Oracle)
• Strong analytical and reporting skills
• Excellent communication and attention to detail
• Desirable: ITIL/CMDB knowledge, ServiceNow certs (ITIL 4)

Responsibilities

• Monitor end-to-end lifecycle of hardware and software assets per SACM best practices
• Keep CMDB accurate, up-to-date and compliant with standards/regulatory requirements
• Perform asset tracking, inventory checks and compliance reviews
• Produce regular reports on asset utilisation, cost and compliance
• Identify opportunities for cost saving and efficiency improvements
• Assist stakeholders with asset-related queries and support requests
• Support internal and external audits and compliance activities
• Assist testing of ITAM tooling integrations and CMDB processes

Skills

UK Government Clearance

IT Asset Management

ITSM tools (ServiceNow)

ITSM tools (ManageEngine)

ITSM tools (Remedy)

ITSM tools (Snow/Flexara)

SACM

IT asset lifecycle

Software licensing (MS, Adobe, Oracle)

Analytical skills

Reporting

Communication

ITIL/CMDB knowledge

Tools

ServiceNow

ManageEngine

Remedy

Snow/Flexera

Job description

Select how often (in days) to receive an alert:

IT Asset and Configuration Analyst

Location: GBR - CC Nottingham, GBR - CC Hatfield Adm, GBR - CC MiltonKeynes | Job-ID: 220568 | Contract type: Standard | Business Unit: Service Desk

Life on the team

You’ll be part of a growing IT Operations team where accurate asset data underpins effective decision-making, compliance, and cost control. Working closely with technical teams, service management, and key stakeholders, you’ll help ensure IT assets are well managed, visible, and delivering value throughout their lifecycle. The team values collaboration, continuous improvement, and attention to detail.

Location: Hybrid - Hatfield, Milton Keynes, Nottingham

Must be SC Cleared, or willingness to undertake

What you’ll do

• Monitor the end-to-end lifecycle of hardware and software assets, aligned to SACM best practices.
• Help ensure the CMDB is accurate, up-to-date and in compliance with organisational standards & regulatory requirements
• Perform asset tracking, inventory checks, and compliance reviews
• Produce regular reports on asset utilisation, cost, and compliance
• Identify and support cost-saving and efficiency improvement opportunities
• Assist stakeholders with asset-related queries and support requests
• Support internal and external audits and compliance activities
• Assist with testing of ITAM tooling integrations and CMDB-related processes

What you’ll need

• Ability to obtain or hold UK Government Security Clearance
• 2+ years’ experience in IT Asset Management or a related role
• Experience with ITSM management tools (e.g. ServiceNow, ManageEngine, Remedy, Snow/Flexara)
• Good understanding of SACM (Service Asset and Configuration Management), IT asset lifecycle management (ITAM) and inventory best practices
• Awareness of software licensing models (e.g. Microsoft, Adobe, Oracle)
• Strong analytical and reporting skills
• Excellent communication skills and strong attention to detail
• Desirable: Managed service experience, exposure to process improvement, ITIL/CMDB knowledge, and relevant certifications (ITIL 4, ServiceNow).

This role is ideal for someone looking to develop their SACM expertise in a structured, supportive environment while making a tangible impact on compliance, cost control, and operational efficiency.

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter