Asset Data Analyst

Computacenter AG & Co. oHG; Hatfield; Hybrid; GBP 52,000 - 66,000; Full time

Job summary

Computacenter is seeking a Senior Asset Data Analyst to join our Information Technology team in Hatfield. You will lead data quality initiatives across asset data, CMDBs and enterprise systems, supporting accurate, auditable records from onboarding through end-of-life.

Working with ServiceNow, SAP and other systems, you will identify data issues, perform root-cause analysis and drive improvements that empower billing, forecasting and compliance.

Qualifications

• Experience with asset, configuration or service data in an enterprise or managed services environment.
• Strong data analysis, reconciliation and root-cause analysis skills.
• Hands-on ServiceNow experience, ideally CMDB or Asset Management.
• Exposure to SAP or similar ERP platforms.
• Advanced Microsoft Excel skills plus presenting insights in PowerPoint.
• Excellent communication and stakeholder management.
• Ability to work in a global, collaborative environment.
• Strong organisation and time management skills.
• Interest in AI, automation and continuous improvement.
• English fluency (CEFR B2) and willingness to travel globally.

Responsibilities

• Lead the onboarding of new customer accounts with high-quality asset data from day one.
• Analyse and reconcile data across ServiceNow, SAP, warehouse systems and CMDBs.
• Investigate and resolve data discrepancies, exceptions and lifecycle issues.
• Maintain accurate asset records including ownership, location, status and financial information.
• Validate key asset attributes such as serial numbers across touchpoints.
• Support billing, forecasting and financial reconciliation activities.
• Ensure end-to-end asset lifecycle data integrity from onboarding to end-of-life.
• Support compliance, audit and reporting requirements.
• Provide day-to-day support for asset and data queries.
• Build strong relationships with customers and cross-functional stakeholders.
• Identify opportunities for automation and continuous improvement.

Skills

Data analysis

Data quality

Root-cause analysis

ServiceNow CMDB

SAP exposure

Excel

PowerPoint

Stakeholder management

Global collaboration

Time management

Attention to detail

AI interest

Tools

ServiceNow

SAP

Excel

PowerPoint

Job description

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Senior Asset Data Analyst

Location: UK - Hatfield | Job-ID: 220539 | Contract type: Standard | Business Unit: Information Technology

Life on the team

Are you a data-focused professional with experience across asset management, data quality and enterprise systems? Join Computacenter's global team and play a key role in ensuring accurate, reliable asset data across our Device Lifecycle Management services.

You'll work in a collaborative international environment, analysing data across platforms including ServiceNow and SAP. You'll identify data issues, uncover root causes and drive improvements that support operational efficiency, financial transparency and compliance.

Working closely with operations, finance, technology and customers, your insight will help ensure asset data can be trusted throughout its lifecycle.

What you'll do

• Lead the onboarding of new customer accounts, ensuring high-quality asset data from day one
• Analyse and reconcile data across ServiceNow, SAP, warehouse systems, partner platforms and customer CMDBs
• Investigate and resolve data discrepancies, exceptions and lifecycle issues
• Maintain accurate asset records, including ownership, location, status and financial information
• Validate key asset attributes such as serial numbers across lifecycle touchpoints
• Support billing, forecasting and financial reconciliation activities
• Ensure end-to-end asset lifecycle data integrity from onboarding to end-of-life
• Support compliance, audit and reporting requirements
• Provide day-to-day support for asset and data queries
• Build strong relationships with customers and cross-functional stakeholders
• Identify opportunities for automation and continuous improvement

What you'll need

• Experience working with asset, configuration or service data in an enterprise or managed services environment
• Strong data analysis, reconciliation and root-cause analysis skills
• Hands-on ServiceNow experience, ideally CMDB or Asset Management
• Exposure to SAP or similar ERP platforms
• Advanced Microsoft Excel skills and confidence presenting insights in PowerPoint
• Strong attention to detail and a proactive, solution-focused approach
• Excellent communication and stakeholder management skills
• Ability to work effectively in a global, collaborative environment
• Strong organisation and time management skills
• Interest in AI, automation and continuous improvement
• Excellent written and spoken English (minimum CEFR B2)
• Flexibility and willingness to travel globally

If you're passionate about data quality and want to make a visible impact on customer outcomes and service delivery, we'd love to hear from you.

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We're growing. We're hiring. We encourage. We empower. We support.
#winningtogether #peoplematter