IT Apprenticeship

Baltic Apprenticeships; York; On-site; GBP 14,000 - 17,000; Full time

Job summary

A leading education trust in York is offering an IT Apprenticeship to develop future leaders in technology. Apprentices will gain hands-on experience in supporting IT services and system maintenance, working toward a Level 3 qualification while enjoying various benefits including training and mentorship.

Benefits

Generous annual leave entitlement

Local Government Pension scheme

Cycle to work scheme

Lifestyle savings and discounts

Employee Assistance Program

High-quality CPD and training

Qualifications

• Knowledge of Microsoft Windows, Office software beneficial.
• Ability to work successfully alone and as part of a team.
• Demonstrate a commitment to safeguarding children.

Responsibilities

• Install, maintain, and support IT hardware and software.
• Respond to IT support requests through the helpdesk.
• Travel between schools to provide on-site IT support.

Skills

Communication skills

Problem-solving

Education

Grade 5 in GCSE English

Grade 4 in GCSE Maths

Job description

Excel Learning Trust is a dynamic family of primary and secondary schools based in the vibrant city of York. This role will be primarily based at Woodthorpe Primary School. United by a shared commitment to ensuring educational excellence every day, the Trust focuses on empowering both students and staff to achieve their fullest potential. With […]

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Excel Learning Trust is a dynamic family of primary and secondary schools based in the vibrant city of York. This role will be primarily based at Woodthorpe Primary School. United by a shared commitment to ensuring educational excellence every day, the Trust focuses on empowering both students and staff to achieve their fullest potential. With a strong emphasis on community, collaboration, and continuous improvement, Excel Learning Trust offers a unique environment where innovation thrives and personal growth is nurtured.

As part of the Trust's dedication to fostering talent and developing future leaders, the IT Apprenticeship provides a hands-on opportunity to gain invaluable experience in a supportive and forward-thinking setting. Apprentices will play a pivotal role in supporting the Trust's IT infrastructure, contributing to the seamless integration of technology across schools, and ensuring that digital resources enhance the learning experience for all.

This apprenticeship is more than just a job; it's a pathway to a meaningful career in IT within the education sector. With access to high-quality training, mentorship, and the chance to be part of a collaborative team, apprentices will be equipped with the skills and knowledge to succeed in the ever-evolving world of technology.

In this role, you’ll work towards your Level 3 Information Communications Technician qualification delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

• Under direction, carry out basic installation, maintenance and repairs of IT hardware (includes desktop PCs, laptops, Chromebooks, tablets, printers and audio visual equipment)
• Under direction, carry out software installation and updates, utilising a variety of tools such as SCCM, Google Workspace Admin Console and Microsoft Intune.
• Maintenance of inventory records, ensuring the asset inventory is always up to date.
• Support with IT security systems and procedures, including password resets, MFA configuration and support, and email security checks.
• Create and maintain a range of IT documentation, including knowledge base articles, technical diagrams, and technical specifications.
• Respond to requests for IT Support in accordance with IT services, procedure and SLA's, utilising the trust's IT helpdesk platform.
• Assist and support the team with a range of IT projects, such as system migrations and networking projects.
• Travel between the different schools within the trust to provide hands on support where required.
• Undertake routine visits and provide hands-on IT Support across their other primary and secondary schools within the Trust.

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours & Benefits:

• £14,526.20 per annum.
• Monday to Thursday 8am-4pm, Friday 8am-3:30pm.
• Generous annual leave entitlement.
• Enrolment in the excellent Local Government Pension scheme.
• Cycle to work scheme.
• Access to a range of lifestyle savings, discounts, and online offers at major high street/online retailers through their Excel Learning Trust discount platform.
• Access to an Employee Assistance Program for both you and your immediate family members.
• High quality CPD and training.

Desired Qualities, Skills and Knowledge:

• Good written and verbal communication skills with the ability to communicate effectively with a range of staff, students, and other stakeholders.
• Knowledge of Microsoft Windows, Office software and other desktop products would be beneficial.
• Knowledge of current software operating systems would be beneficial.
• Ability to work successfully alone and as part of a team.
• Ability to problem solve and think creatively.
• Demonstrate a commitment to safeguarding children and ensuring the welfare of children.
• Be able to remain calm, empathetic and treat all students with dignity and respect, even when face with challenging behaviour.
• This role requires regular travel between their school sites within York. Therefore, candidates must have access to reliable transport (e.g. car, motorbike or bicycle) to fulfil the duties of the role.
• Grade 5 in GCSE English and Grade 4 in GCSE Maths.

Your Training with Baltic:

This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.

Next Steps:

To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an apprenticeship with Excel Learning Trust. If your application is then successful, one of our recruitment consultants will be in touch to discuss your application further

Excel Learning Trust is committed to safeguarding and promoting the welfare of children. All appointments are made in accordance with safer recruitment practises and the statutory guidance in Keeping Children Safe in Education. Online checks will be carried out on all shortlisted candidates, and all appointments are subject to an enhanced DBS check, satisfactory references and checks regarding suitability to work with children.

Excel Learning Trust reserves the right to close advertisements early. Advertisements will therefore close at midnight either on the advertised closing date, or at the point the decision has been taken to close the advertisement early. Applicants will be invited for an interview once suitable applications are received, therefore early applications are strongly encouraged and advised.

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.