ICT Technician Apprentice - Rochdale

Paragon Skills; Rochdale; On-site; GBP 15,000 - 20,000; Full time

Job summary

Join a leading company as an ITC Technician Apprentice, where you will gain hands-on experience in maintaining school technology. This 18-month apprenticeship will equip you with the skills needed for a successful career in IT, supporting both staff and students while ensuring the smooth operation of ICT systems.

Qualifications

• Ability to assist in maintaining and repairing ICT equipment.
• First-line support for staff and students on IT issues.
• Supervision of students in ICT rooms.

Responsibilities

• Assist in maintaining and repairing ICT equipment and systems.
• Help staff set up and configure workstations.
• Provide first-line support to staff and students.

Skills

IT skills

Problem solving skills

Logical

Patience

Job description

Job Description

Are you ready to dive into the fast-moving world of technology and make an impact from day one? As an ITC Technician Apprentice, you won’t just be watching from the sidelines — you’ll be right at the heart of keeping a school’s technology running smoothly. From troubleshooting tech issues to supporting staff and students, you'll gain real, hands-on experience in a dynamic and supportive environment. This is your chance to build the skills and confidence you need to become a fully qualified IT professional — and help shape the digital future of education along the way.

As an ITC Technician Apprentice, your key duties will include:

• ICT Maintenance & Repairs: Assist in maintaining and repairing ICT equipment and systems across the school.
• Workstation Configuration: Help staff set up and configure workstations to ensure smooth performance.
• User Support: Provide first-line support to staff and students on basic IT-related issues and resolve common technical problems.
• Student Supervision: Supervise students in ICT rooms during break and lunch times, encouraging responsible use of equipment.
• Pupil Welfare: Support basic first aid and student welfare tasks, following school procedures and liaising with parents and staff when necessary.
• Data Backup & Security: Ensure systems are regularly backed up, data is archived as needed, and all sensitive information is stored securely in line with data protection policies.
• Training Resources: Prepare resources and materials for staff ICT training sessions.
  
  

General Expectations

• Work in accordance with the school’s Financial Regulations, ICT policies, and Health & Safety guidelines.
• Promote and uphold the school’s Equality & Diversity policies.
• Take ownership of your own learning and development, supported by the school’s performance management framework.
• Build strong internal and external relationships with staff, pupils, parents, and technology suppliers.
• Maintain and promote a high standard of customer service and professionalism at all times.
  
  

Skills Required

• IT skills
• Problem solving skills
• Logical
• Patience
  
  

Training

Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.

On completion of this 18 month apprenticeship you will have gained your ICT Technician Level 3 Apprenticeship.

Prospects

No role is guaranteed upon completion of the apprenticeship but candidate will be supported to apply for roles within school, wider council and other schools.