IT Support Apprentice — Hands-on School Tech

IPS International; Rochester; Híbrido; GBP 14 000 - 17 000; Tempo integral

Resumo da oferta

IPS INTERNATIONAL LIMITED is offering an Apprenticeship for an IT Technician at a Medway school, with hands-on IT support, device maintenance and AV equipment preparation as you train toward a Level 3 Information Communications Technician apprenticeship.

The role combines school-based IT work with structured training, supervised by experienced staff. Hours are 37 per week, with a 1 year 6 month duration and progression opportunities through the national apprenticeship framework.

Qualificações

• GCSE in English and Maths (grade 4/C and above).
• Enrolment onto your apprenticeship programme is subject to prior attainment checks and government funding rules.
• Based in a Catholic school in Medway, applicants should respect the school's ethos and attend a funded apprenticeship programme.

Responsabilidades

• Respond to IT queries from staff and students, helping identify and resolve common problems.
• Record support requests in the IT service management system and update tickets.
• Assist with setup, maintenance and troubleshooting of Windows PCs, laptops, tablets and Apple devices.
• Help to install, configure and maintain peripherals, including printers and interactive classroom screens.
• Assist with software installation and upgrades following school procedures and licensing requirements.

Conhecimentos

Customer Service

Professional

Adaptable

Willingness to Learn

Technical Aptitude

Formação académica

GCSE English

GCSE Maths

Descrição da oferta de emprego

IPS INTERNATIONAL LIMITED is offering an Apprenticeship for an IT Technician at a Medway school, with hands-on IT support, device maintenance and AV equipment preparation as you train toward a Level 3 Information Communications Technician apprenticeship.

The role combines school-based IT work with structured training, supervised by experienced staff. Hours are 37 per week, with a 1 year 6 month duration and progression opportunities through the national apprenticeship framework.