IT Apprentice: Hands-on Support & Growth Path

Wilkin Chapman Rollits; Grimsby; On-site; GBP 12,000 - 16,000; Full time

Job summary

Wilkin Chapman Rollits LLP in Grimsby is offering an IT apprentice role to begin your career in our growing IT team. You will gain hands-on experience supporting business-critical systems, while working with experienced professionals who will help you develop and succeed.

You will study the Level 3 Digital Service Technician Apprenticeship. The role focuses on providing first-line support for business applications, user access management, testing, and documentation, with opportunities to

Qualifications

• Interest in technology and IT career.
• Good communication skills to support colleagues.
• Willingness to learn and develop in IT.

Responsibilities

• Provide first-line support for business applications and resolve issues.
• Assist with data imports to case systems and generate reports for clients.
• Manage user accounts, access requests and onboarding.
• Support testing, maintenance and updates of key systems.
• Log and monitor support requests to ensure a professional and responsive service.
• Create and maintain user guides and process notes.
• Collaborate with IT team and external suppliers to improve systems.

Skills

Interest in technology

Strong communication

Attention to detail

Organisational/time management

Teamwork

Microsoft Office / MS 365

Education

3 A-levels or Level 3 equivalent

5 GCSEs including Maths & English

Job description

Wilkin Chapman Rollits LLP in Grimsby is offering an IT apprentice role to begin your career in our growing IT team. You will gain hands-on experience supporting business-critical systems, while working with experienced professionals who will help you develop and succeed.

You will study the Level 3 Digital Service Technician Apprenticeship. The role focuses on providing first-line support for business applications, user access management, testing, and documentation, with opportunities to