IT Apprentice: Hands-On Manufacturing IT Support

Cummins Europe; Tees Valley; On-site; GBP 14,000 - 20,000; Full time

Job summary

Cummins Inc. in Darlington offers an IT Apprentice role within the Engine Business Segment. You will work four days on-site each week, with one day for study, and pursue Level 3 Information Technology qualifications while gaining hands-on experience in enterprise IT and manufacturing systems.

Responsibilities include supporting IT projects, deploying hardware and software, providing first-line user support, and contributing to process improvements in a large manufacturing environment.

Qualifications

• GCSEs including Maths, English and Science at Grade 7 or above; other subjects at 4/C or above.
• A-Levels at grade C or above in IT or Computer Science are desirable.
• Basic knowledge of Microsoft Office and digital tools, with interest in hardware, software and AI.
• Good communication skills with the ability to work independently and in a team.
• Relevant IT experience or skills obtained through education or training.

Responsibilities

• Supporting small-scale IT projects from requirements gathering, process mapping and data collection to testing and user adoption.
• Deploying IT equipment, configuring software and troubleshooting across office, warehouse, and shop floor environments.
• Providing first-line IT support to business users through on-site and remote assistance.
• Driving process improvements to enhance service delivery and operational efficiency.
• Gaining hands-on experience with enterprise and manufacturing systems while learning ICT security and data protection.

Skills

IT skills / experience

Microsoft Office

Communication skills

Troubleshooting

Data / AI awareness

Education

GCSEs including Maths English Science (Grade 7+)

A-Levels in IT or Computer Science (desirable)

Job description

Cummins Inc. in Darlington offers an IT Apprentice role within the Engine Business Segment. You will work four days on-site each week, with one day for study, and pursue Level 3 Information Technology qualifications while gaining hands-on experience in enterprise IT and manufacturing systems.

Responsibilities include supporting IT projects, deploying hardware and software, providing first-line user support, and contributing to process improvements in a large manufacturing environment.