IT Apprentice

Volvo Trucks; Warwick; On-site; GBP 18,000 - 23,000; Full time

Job summary

Join a leading company as an IT Apprentice in Warwick, where you'll support new technologies and gain hands-on experience. This role offers structured learning across various IT domains, with opportunities for professional growth and a Level 3 apprenticeship qualification.

Benefits

Pension scheme

Medical insurance via Bupa

Employee Assistance Programme

Discounts on shopping vouchers

On-site gym access

Dental insurance

Cycle-to-work scheme

Eyecare vouchers

Qualifications

• GCSE or A-level qualifications; additional IT certifications are advantageous.
• Advanced Microsoft 365 knowledge, especially Excel (advantageous).

Responsibilities

• Develop and execute test plans, ensuring systems meet specifications.
• Provide end-user support for Volvo IT dealer systems.
• Maintain documentation including configurations, manuals, and troubleshooting guides.

Skills

Microsoft 365

Communication

Analytical Skills

Interpersonal Skills

Time Management

Education

GCSE or A-level qualifications

Job description

Join to apply for the IT Apprentice role at Volvo Trucks.

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Location: Warwick with occasional travel.
Salary: up to £23,000 depending on experience.
Apprenticeship Course: Information Communications Technician (Level 3) or Digital Support Technician (Level 3).

Volvo Trucks is a world-leading truck manufacturer committed to sustainable transport, innovation, and safety. Our vehicles set industry benchmarks for safety and sustainability, with awards like Euro NCAP’s five-star safety rating for the Volvo FM and Volvo FH Aero.

As a Business Systems IT Apprentice, you will support the integration of new technologies, assist in testing procedures, validate system and process integration, document results, and help with system administration and end-user setup. This role offers structured learning across IT project management, systems support, infrastructure, and business intelligence.

You will work closely with experienced professionals in Warwick and dealer environments, supporting legacy systems while gaining hands-on experience with new platforms, and achieving a Level 3 apprenticeship qualification. You will be part of a team of 8, rotating across departments and working cross-functionally with the IT team.

Your Responsibilities

1. Develop and execute test plans, ensuring systems meet specifications and performance standards, and share results with the team.
2. Validate that systems support business functions and integrate processes accordingly.
3. Provide end-user support for Volvo IT dealer systems.
4. Maintain documentation including configurations, manuals, troubleshooting guides, and reports.
5. Assist in hardware, software, and network setup under senior technicians’ guidance.
6. Stay updated on emerging technologies and industry trends to recommend improvements.

What We Can Offer

• Professional growth opportunities through training and development.
• Pension scheme: matched up to 5% of salary, including death in service cover.
• Medical insurance via Bupa.
• Employee Assistance Programme with wellness, mindfulness, and counseling services.
• Discounts on shopping vouchers, cinema tickets, holidays, and travel.
• On-site gym access and fitness perks.
• Additional benefits: dental insurance, cycle-to-work scheme, eyecare vouchers.

Who Are You?

Skills

• Advanced Microsoft 365 knowledge, especially Excel (advantageous).
• Effective communication skills, strong numeracy and analytical skills.
• Preferred: driver’s license.
• GCSE or A-level qualifications; additional IT certifications are advantageous.
• Understanding of IT environments and networked services.
• Interest in hardware, operating systems, software, and networking.
• Cybersecurity awareness and data confidentiality commitment.
• Strong interpersonal skills and team collaboration.
• Excellent communication for technical support and presentations.
• Willingness to learn and adapt to new technologies.
• Ability to meet deadlines and manage time effectively.

Ready for the Next Move?

Apply now to start your Volvo Group journey, with a focus on inclusion, diversity, and equity. Even if you don’t meet every qualification, we encourage you to apply and let us decide.

Note: If you have a degree in IT, your application may not be considered due to course requirements.

Who We Are and What We Believe In

We promote a safe, supportive environment free of harassment and discrimination, welcoming applicants from diverse backgrounds. Join us to contribute to a sustainable transport industry, shaping the future with innovation, passion, and a willingness to embrace change.