IT Apprentice

Getting In Limited; Worthing; On-site; GBP 20,000 - 25,000; Full time

Job summary

An exciting opportunity for aspiring tech enthusiasts! This apprenticeship offers hands-on experience in IT support, focusing on resolving technical issues and providing exceptional customer service. As part of a dynamic team, you'll learn essential skills in cloud technologies like Microsoft Azure and gain qualifications that will set you on a path to a successful career in tech. Join a forward-thinking employer dedicated to your growth, where your contributions will help shape the future of IT services. If you're passionate about technology and eager to learn, this apprenticeship is the perfect start to your journey.

Qualifications

• Strong IT skills with attention to detail and excellent organisational abilities.
• Ability to work effectively in a team and maintain a non-judgemental attitude.

Responsibilities

• Resolve 1st line issues and requests such as systems access and password resets.
• Maintain a customer-focused approach, delivering superb value to the customer base.

Skills

IT skills

Attention to detail

Organisational skills

Team working

Non-judgemental attitude

Tools

Microsoft Azure

Microsoft 365

Windows 10

AWS

Linux

PowerShell

Job description

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What do you want to search? Keyword Apprenticeship Type Location

IT Apprentice

Apply From: 04/05/2025

Learning Provider

Delivered by QA LIMITED

Employer

BATES (IT) LTD

Vacancy Description

• Resolve 1st line issues and requests such as systems access, password resets & unlocks
• Troubleshooting hardware issues
• Maintain a customer-focused approach, delivering superb value to the customer base
• Provide excellent customer service at all times, offering empathy and patience to the users
• Take accountability and ownership for all assigned issues
• Answer telephone calls in a professional, confident and timely manner, with a strong focus on first-time fixes
• Contribute to the continual service improvement culture

Key Details

Vacancy Title

IT Apprentice

Employer Description

Bates Group, comprising Bates IT (Information Technology), Bates Connect (Infrastructure & Communications), Bates FMC (Facilities Management & Construction), and Bates Health (Healthcare Innovations), offers a range of services. Bates Group Services operates autonomously within a strong, dynamic group management structure. Bates IT provides IT solutions and network support essential for maintaining a competitive edge. Collaborating with Bates Connect, it offers data infrastructure and communication services, ensuring flexibility and reliability.

Vacancy Location

Swandean, 85 Arundel Road, Worthing BN13 3EP

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000318135

Key Dates

Apply From

04/05/2025

Closing Date For Applications

2025-05-28 23:59:59

Interview Begin From

Possible Start Date

2025-06-09 00:00:00

Training

Training to be Provided

Why choose our Azure Cloud Support Specialist apprenticeship?

• The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
• This Microsoft apprenticeship supports QA's Get On 2021 campaign, aiming to help 1.5 million people build careers in tech and connect 300,000 to tech jobs.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship enables the apprentice to:

• Learn on-premise and cloud-enabled technologies and services
• Gain relevant technical knowledge aligned with employer needs
• Obtain Azure Fundamentals and Microsoft 365 Fundamentals qualifications
• Get introduced to Windows, Linux, and PowerShell

Tools and technologies include Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Learning Provider

QA LIMITED

Skills Required

IT skills, attention to detail, organisation skills, team working, non-judgemental attitude

Apply Now