IT Apprentice

SAMpeople; Wallasey; Remote; GBP 13,000 - 16,000; Full time

Benefits offered by this job

Paid apprenticeship

One-to-one mentoring

On-the-job training

Career progression opportunities

Job summary

Holy Family Catholic Multi Academy Trust is seeking an enthusiastic IT Apprentice to join the ICT team at St John Plessington Catholic College, Wallasey. You will gain hands-on experience supporting teaching, learning and administration through reliable IT services.

You will work toward the IT Support Level 3 Apprenticeship with Now Skills, receiving structured training, mentoring and opportunities to grow within Wirral and Cheshire.

Qualifications

• Genuine passion for IT and commitment to a long-term career in the field.
• Strong problem-solving skills with a proactive approach to learning.
• Excellent communication and people skills, able to explain technical issues to non-technical users.
• Enthusiastic, adaptable and able to work under pressure in a fast-paced environment.

Responsibilities

• Provide first-line IT support for equipment including desktops, laptops and classroom tech.
• Monitor and maintain the school network and wireless systems.
• Support classroom technology such as projectors, smartboards and AV equipment.
• Manage ICT equipment inventory and log licences.
• Participate in structured training with Now Skills.

Skills

IT passion

Problem-solving

Communication skills

Adaptability

Education

GCSE English C

GCSE Maths C

Job description

Are you passionate about IT and eager to kickstart a rewarding career in a dynamic educational environment? Holy Family Catholic Multi Academy Trust is looking for an enthusiastic and dedicated IT Apprentice to join their ICT team at St John Plessington Catholic College, Wallasey. This is an excellent opportunity to gain hands‑on experience while contributing to the smooth operation of IT services across our schools.

Holy Family Catholic Multi Academy Trust comprises 9 schools, including 2 secondary and 7 primary schools, across Wirral and Cheshire. Their mission is to inspire and transform lives through their Catholic faith, trust, respect, innovation, and courage. They are committed to equipping their students with the skills and knowledge they need to succeed, supported by state‑of‑the‑art technology and resources.

As an IT Apprentice, you will work closely with the ICT team to support teaching, learning, and administration through effective IT services. This hands‑on role will provide you with training and experience in troubleshooting, network maintenance, and supporting classroom technology.

In this role, you will work towards your IT Support Level 3 Apprenticeship delivered by our expert training team at Now Skills.

A Typical Day in the Job:

Technical Support:

• Provide first‑line support for equipment, including desktop computers, laptops, tablets, printers, and interactive whiteboards.

Network and System Maintenance:

• Monitor and maintain the school’s network, including servers, switches, and wireless systems.

Classroom Technology:

• Maintain and support classroom technology such as projectors, smartboards, and AV equipment.

Administrative Support:

• Manage inventory of ICT equipment, including logging and tracking hardware and software licenses.

Training and Development:

• Participate in structured training to enhance your skills and knowledge.

Full training and support will be provided by your workplace Now Skills

Salary, Hours & Benefits:

• Salary: £14,133 per annum
• Working Hours: 36 hours per week (Mon-Fri, 8am-4pm)
• Holiday Entitlement: 22 days plus bank holidays (holidays to be taken outside of term time)
• Paid apprenticeship with career progression opportunities in a dynamic educational setting.
• Supportive team environment dedicated to enhancing the school’s IT infrastructure.
• Access to benefits such as flu vouchers and Specsavers vouchers.

Desired Qualities, Skills and Knowledge:

• Genuine passion for IT and a commitment to pursuing a long‑term career in the field.
• Strong problem‑solving skills with a proactive approach to learning.
• Excellent communication and people skills, with the ability to explain technical issues to non‑technical users.
• Enthusiastic, adaptable, and able to work under pressure in a fast‑paced environment.
• Required to have a Grade 5/C in English and Grade 4/C in Maths

Your Training with Now Skills:

You will be enrolled onto Information Communication Technician with Azure/AWS Level 3 , providing you with formal qualifications and practical skills. You'll also have access to one‑to‑one mentoring sessions with senior team members and on‑the‑job training that aligns with your career goals.

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

In line with Keeping Children Safe in Education, Holy Family Multi Academy Trust will undertake general online searches for all shortlisted candidates, this may include social media and video platforms such as Facebook, Twitter, Instagram, TikTok and YouTube. Online searches will only examine data that is publicly available, and the aim is to identify any incidents or issues. Any areas of concern will be discussed during the interview process.

The successful applicant will be subject to relevant clearance from the Disclosure and Barring Service. All applicants will be considered on the basis of suitability for the post regardless of sex, race or disability. All applicants invited to interview must evidence their right to work in the UK.

If we receive a high volume of relevant applications, we may close the advert earlier than it

advertised closing date, so please apply as soon as you can.

The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment and individually take responsibility for doing so.

St John Plessington Catholic Va Academy
Old Chester Road
Bebington
Wirral
CH63 7LF

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.

Applicants should note that, in accordance with the safeguarding vulnerable groups’ regime, it is their responsibility to have made any necessary registrations relevant at the time of making this application, which are required for people working or volunteering with children. Accordingly, applicants are put on notice that any offer of employment made will be conditional upon identity and right to work checks and the results of Disclosure & Barring Service and Teacher Services checks (where applicable). For those who have lived or worked outside of the UK, the offer will also be conditional on satisfactory overseas checks including, where necessary, the provision of a letter of professional standing.