IT Apprentice

Lords Group Trading; Northampton; On-site; GBP 12,000 - 16,000; Full time

Job summary

Lords Group Trading is seeking an IT Apprentice to join our team in the UK, combining hands-on experience with a Level 3 IT Support Apprenticeship provided by Baltic. No heavy IT experience required—just an interest in technology, a willingness to learn, and a problem-solving approach.

You’ll help with everyday IT issues, set up equipment, and support colleagues across sites. The role involves travel between sites and requires a full UK driving licence; it’s a great start to a career in IT

Qualifications

• Interest in IT and technology.
• Willingness to learn and take feedback on board.
• Good problem-solving skills and attention to detail.
• Patient, helpful approach and good communication.
• Reliability and a positive attitude.
• Full UK driving licence and own transport; travel between sites.

Responsibilities

• Help colleagues with everyday IT issues.
• Set up laptops, equipment, software and user accounts.
• Log, investigate and resolve support requests.
• Support new starters and leavers with their IT needs.
• Help maintain IT equipment and asset records.
• Assist with networks, connectivity and cloud services.
• Learn about cybersecurity and keeping our systems and information safe.
• Get involved in IT projects and improvements.
• As your skills and confidence grow, you’ll gradually take on more responsibility.

Skills

Interest in IT

Problem solving

Communication

Reliability

Driving licence

Education

School/College experience

Job description

We're looking for an IT Apprentice to join the team at Lords Group Trading, combining hands‑on experience with a Level 3 IT Support Apprenticeship provided by Baltic. We're a leading distributor of building materials, supplying the products our customers need to build, repair and improve homes and properties across the UK. Behind our branches and businesses is the technology that keeps everything connected - and that's where you come in. You don't need lots of IT experience - that's what the apprenticeship is for. We're looking for someone with a genuine interest in technology, a willingness to learn and a helpful, problem‑solving approach.

What you'll be doing

• Help colleagues with everyday IT issues
• Set up laptops, equipment, software and user accounts
• Log, investigate and resolve support requests
• Support new starters and leavers with their IT needs
• Help maintain IT equipment and asset records
• Assist with networks, connectivity and cloud services
• Learn about cybersecurity and keeping our systems and information safe
• Get involved in IT projects and improvements

As your skills and confidence grow, you’ll gradually take on more responsibility.

We're looking for potential, not years of experience

• A genuine interest in IT and technology
• A willingness to learn, ask questions and take feedback on board
• Good problem‑solving skills and attention to detail
• A patient, helpful approach and good communication skills
• Reliability and a positive attitude
• A full UK driving licence and your own reliable transport - this is essential as the role will involve travel between our sites

Your experience could come from school, college, work, personal projects or simply your own interest in technology.

Lords Group Trading brings together a growing family of specialist businesses serving the building materials, plumbing, heating and renewables markets across the UK. Built on strong businesses, industry expertise and trusted customer relationships, we combine the entrepreneurial spirit of our individual brands with the ambition, energy and opportunity of a growing Group.

We are proud to create an inclusive workplace where people from all backgrounds and experiences are welcomed, valued and encouraged to succeed.