IT Analyst

Baltic Recruitment Limited; Hempstalls, Metropolitan Borough of Solihull; Hybride; GBP 24 000 - 40 000; Plein temps

Avantages offerts par ce poste

Healthcare Cash Plan – Simplyhealth

27 days holidays

Employer pension contribution 6%

Additional Benefits

Résumé du poste

Baltic Recruitment is helping a leading global manufacturing business recruit an IT Analyst to support IT operations for a new production facility. The role involves implementing and maintaining critical IT systems and infrastructure within a modern manufacturing environment.

Initial training at Solihull, followed by home working, and eventual on-site duties in Stoke-on-Trent. The package includes pension, healthcare and additional benefits with a 37-hour week.

Qualifications

• Experience supporting IT infrastructure, production systems and end-user technologies.
• Strong troubleshooting across networks, Windows environments, and enterprise systems.
• Knowledge of cybersecurity and IT operational best practices.

Responsabilités

• Coordinates, maintains and supports on‑site applications and system infrastructure.
• Implements, rolls out and manages IT systems and software packages.
• Ensures data availability and integrity with data owners.

Connaissances

IT Operations

Network troubleshooting

Windows environments

Cybersecurity basics

Manufacturing IT

Outils

SAP

PCS

QDB

QDC

PVS

Description du poste

IT Analyst

Industry

Automotive & Manufacturing

Reference

ABITSA_1793358145

Salary

Up to £40000 per annum + Pension, Healthcare, Additional Benefits

Benefits

Pension, Healthcare, Additional Benefits

Job Type

Permanent

Job Location

Staffordshire , Stoke on Trent

Description

Baltic Recruitment are delighted to be supporting a leading global manufacturing business with their search for an experienced IT Analyst to play a key role in the launch of a brand-new production facility.

This is an exciting opportunity to join the business at a pivotal stage, supporting the implementation, development and ongoing maintenance of critical IT systems and infrastructure within a modern manufacturing environment.

The successful candidate will initially undertake a period of training at the company’s existing site in Solihull, expected to last approximately 2-4 weeks. Following this, the role will involve a period of home working while preparations continue for the launch of the new production facility in Stoke-on-Trent. Once the plant is operational, the position will be based on-site in Stoke-on-Trent full time.

Overall Purpose:

• Responsible and accountable for IT Operations in the plant at Stock-on-Trent.

Key Duties:

• Coordinates, maintains and supports on-site applications and system infrastructure, including Production Control Systems (SAP, PCS, QDB, QDC, PVS) and associated operating systems/software in the JIS/Non-JIS environment.
• Acts as a key player in IT as part of the IT Support teams.
• Implements, rolls-out and manages IT systems and software packages.
• Ensure availability and consistency of all local data in alignment with data owners.
• Provides expertise for overall JIS/Non-JIS technical processes and network, desktop, printer, handheld technologies, server and telecommunication services, as well as IT solutions across functional areas.
• Maintains IT-documentation of diagrams, configurations and procedures.
• Implement and enforce IT security, including access controls, firewalls, and data encryption, while ensuring adherence to industry standards and compliance with relevant regulations.
• Monitor and maintain the organization’s IT infrastructure, including servers, networks, and cloud services, to ensure optimal performance and reliability.
• Lives the standard incident support process, especially for JIS and production critical issues, in close collaboration with Functional Process Experts and IT teams and local support teams.
• Diagnose, perform fault finding and trouble‑shooting of all network, application and core systems infrastructure to ensure an appropriate coverage of IT services. Escalate complex problems when necessary.
• Takes part in IT projects, not limited to cross functional and regional scope.
• Manages IT assets. Ensure data quality of IT assets in asset register(s).
• Flexibility and willingness to work on‑call based on on‑call roster if required.

Key Duties:

• Experience supporting IT infrastructure, business applications, and end‑user technologies.
• Strong troubleshooting skills across networks, Windows environments, and enterprise systems.
• Knowledge of cybersecurity and IT operational best practices.
• Experience in manufacturing, automotive, or production environments is an advantage.
• A proactive, customer‑focused mindset and strong communication skills.
• Ability to work independently while collaborating with global teams.

The Package:

• £40,000 per annun.
• Healthcare Cash Plan – via Simplyhealth Level 3 currently.
• Holidays – 27 days.
• Pension employer contribution – 6%.
• Working hours – 37 hours per week.