IT Administrator

Cast Group | Certified B Corp ™; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Cast Group | Certified B Corp ™ is seeking a junior IT Administrator to support day-to-day IT coordination across the business, working with the Group Operations Manager and Group Operations Director, including coordination with our third-party IT provider. The role offers broad exposure to IT support, hardware licensing, procurement and operational technology in office and project environments.

The role aims to drive efficiencies through technology roll-outs, including AI-driven processes, and

Qualifications

• Degree or equivalent in IT or related subject required.
• Good working knowledge of Microsoft 365, Windows devices, Networking and general office technology.
• Strong organisational and communication skills.
• Practical, hands-on and willing to troubleshoot and learn.
• Able to manage multiple tasks and follow actions through.
• Comfortable working in office and visiting project sites when required.

Responsibilities

• Provide basic hands-on IT support and liaise with the third-party IT provider on faults, escalations and follow-up actions.
• Support user setup, equipment issues and general day-to-day IT requirements.
• Maintain and track IT hardware including laptops, monitors, mobile devices, printers, AV and meeting room equipment.
• Coordinate equipment setup, repairs, replacements and asset management.
• Assist with software accounts, subscriptions and licences including Microsoft 365, Adobe and Autodesk.
• Support IT purchasing, quotations, ordering and budget monitoring.
• Provide technology support to the Operations Team and wider business.
• Attend project sites where required to assess network, hardware and workspace requirements.
• Help identify improvements to IT processes, equipment and user experience.

Skills

Microsoft 365 administration

Windows device management

Networking basics

Organisational skills

Communication skills

Troubleshooting

Education

Degree or equivalent in IT or related subject

Tools

Microsoft 365

Adobe

Autodesk

Job description

The IT Administrator will support the day-to-day coordination of IT across the business, working closely with the Group Operations Manager, Group Operations Director and the company’s third-party IT provider.

This is a junior, entry-level role offering broad exposure to IT support, hardware, software licensing, procurement and operational technology across office and project environments.

We expect this role to support us in bringing efficiencies across the business through utilisation of technology, including the roll out of AI driven processes.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

IT Support

• Provide basic hands-on IT support and liaise with the third-party IT provider on faults, escalations and follow-up actions.
• Support user setup, equipment issues and general day-to-day IT requirements.

Hardware and Office Technology

• Maintain and track IT hardware including laptops, monitors, mobile devices, printers, AV and meeting room equipment.
• Coordinate equipment setup, repairs, replacements and asset management.

Software and Procurement

• Assist with software accounts, subscriptions and licences including Microsoft 365, Adobe and Autodesk.
• Support IT purchasing, quotations, ordering and budget monitoring.

Operational and Site Support

• Provide technology support to the Operations Team and wider business.
• Attend project sites where required to assess network, hardware and workspace requirements.
• Help identify improvements to IT processes, equipment and user experience.

ESSENTIAL REQUIREMENTS

• Degree, college qualification or equivalent, ideally in IT or a related subject.
• Good working knowledge of Microsoft 365, Windows devices, Networking and general office technology.
• Strong organisational and communication skills.
• Practical, hands‑on and willing to troubleshoot and learn.
• Able to manage multiple tasks and follow actions through.
• Comfortable working in the office and visiting project sites when required.

DESIRABLE REQUIREMENTS

• Previous IT support or administration experience through work, placement or internship.
• Basic knowledge of networking, hardware setup, AV or asset management.
• Familiarity with Adobe, Autodesk or Microsoft 365 administration.
• Experience within construction, fit-out, engineering or a project-based environment.

KEY ATTRIBUTES

• Organised, proactive and approachable.
• Technically curious with a willingness to learn.
• Committed to providing a reliable service to the wider business.

CAREER OPPORTUNITY

This role provides a strong entry point into a wider IT and operations career, with hands-on exposure to support, hardware, software, suppliers and operational technology.