IT Infrastructure Engineer – Hybrid

Mydentist; Radcliffe; Hybrid; GBP 32,000 - 43,000; Full time

Benefits offered by this job

Free onsite parking

Annual bonus scheme

Health & wellbeing benefits

Discounts on cinema/retail/restaurants

Recognition schemes

Job summary

mydentist is looking for an IT Engineer to join the Support Centre in Greater Manchester. This full-time, permanent role offers hybrid working (3 days in the office) with opportunities for development within the UK’s leading dental network.

You’ll maintain infrastructure services, assist with new site IT equipment, and handle SAR requests while delivering excellent support to practices nationwide.

Qualifications

• Previous experience in an IT helpdesk role (1st or 2nd line)
• Hands-on IT experience and willingness to be flexible and adaptable
• Good communication skills
• Ability to prioritise workload
• Enjoy being part of a team that’s passionate about supporting our practices

Responsibilities

• Ensuring effective delivery of infrastructure services, hardware, and connectivity for customers across the Support Centre, field and practice estate.
• Maintaining inventories of equipment held at our Support centre and Practice sites.
• Supporting the building of new site servers and IT equipment when required.
• Supporting and handling SARs requests from Data Protection and support centre teams.
• Providing ad hoc technical expertise as required – to support, for example, AV equipment in meeting rooms.

Skills

IT helpdesk

Hands-on IT

Good communication

Prioritisation

Teamwork

Job description

mydentist is looking for an IT Engineer to join the Support Centre in Greater Manchester. This full-time, permanent role offers hybrid working (3 days in the office) with opportunities for development within the UK’s leading dental network.

You’ll maintain infrastructure services, assist with new site IT equipment, and handle SAR requests while delivering excellent support to practices nationwide.