ISPA Administrator - Remote/Hybrid, Multi-Agency Support

Wight Healthcare; Eastleigh; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Flexible working

Hybrid/Remote after training

On-site parking

Job summary

Wight Healthcare is seeking enthusiastic administrators for our Integrated Single Point of Access (ISPA) in Eastleigh. You will handle calls from patients and professionals and process referrals, providing essential admin support to nursing and therapy teams.

We value good IT skills and a customer-focused mindset, with the ability to prioritise tasks and meet deadlines in a busy environment. Flexible hours, with remote or hybrid working possible after training, and on-site parking available.

Qualifications

• Proven administrative experience in a busy environment.
• Strong IT skills and ability to use multiple software packages.
• Customer-focused approach with the ability to prioritise and meet deadlines.

Responsibilities

• Answer calls from patients, carers, GPs, hospitals, Ambulance Service and other healthcare professionals.
• Process email referrals and messages for the ISPA team.
• Provide administrative support to community nursing teams, community therapy, and Frailty Support Service.

Skills

Administrative experience

IT skills

Teamwork

Customer focused

Job description

Wight Healthcare is seeking enthusiastic administrators for our Integrated Single Point of Access (ISPA) in Eastleigh. You will handle calls from patients and professionals and process referrals, providing essential admin support to nursing and therapy teams.

We value good IT skills and a customer-focused mindset, with the ability to prioritise tasks and meet deadlines in a busy environment. Flexible hours, with remote or hybrid working possible after training, and on-site parking available.