Investigation Assistant — Dynamic Regulatory Casework

nmc; Greater London; On-site; GBP 28,000 - 30,000; Full time

Job summary

The NMC is seeking an Investigation Assistant to support the Sensitive and Complex Casework Team in London. You will help progress regulatory cases, maintain records, and handle sensitive information with discretion.

The role involves coordinating enquiries and collaborating with paralegals and lawyers to ensure timely, accurate case progression. Ideal candidates will have strong administrative skills, attention to detail, and the ability to work independently and as part of a team, delivering a

Qualifications

• Experience in administrative or casework support in a regulated or structured environment.
• Experience handling sensitive information with discretion and integrity.
• Strong organisational skills with ability to prioritise a varied workload.
• Excellent written and verbal communication with stakeholders.

Responsibilities

• Assist progression of casework by supporting lawyers, paralegals and management within timescales.
• Maintain accurate records and update case management systems.
• Process incoming correspondence and ensure prompt documentation.
• Support preparation of case documentation and audit trails.

Skills

Administrative support

Casework knowledge

Attention to detail

Communication

IT skills

Databases

Team collaboration

Tools

Case management systems

Databases

IT software

Job description

The NMC is seeking an Investigation Assistant to support the Sensitive and Complex Casework Team in London. You will help progress regulatory cases, maintain records, and handle sensitive information with discretion.

The role involves coordinating enquiries and collaborating with paralegals and lawyers to ensure timely, accurate case progression. Ideal candidates will have strong administrative skills, attention to detail, and the ability to work independently and as part of a team, delivering a