Inventory Controller - Stock Accuracy & WMS Specialist

Zendbox Ltd; Maidstone; Hybrid; GBP 30,000 - 33,000; Full time

Benefits offered by this job

On-site parking

Retail discounts

Social events

Zendbox training

Career development

Job summary

ZendGroup in the United Kingdom is seeking a hands-on Stock Controller to protect inventory accuracy across our fast-paced, multi-client 3PL operation. You’ll own cycle counting, investigate discrepancies and ensure that what our systems say is in stock matches what is physically in the warehouse.

If you enjoy getting to the bottom of problems, working with data and helping teams get things right first time, this could be the role for you.

Qualifications

• Hands-on stock control or inventory management experience in warehousing, fulfilment or distribution.
• Practical WMS experience covering inventory movements, cycle counts and stock adjustments.
• Strong Excel skills and confidence investigating and interpreting inventory data.
• Understanding of SKU control, stock reconciliation and discrepancy investigation.
• Excellent attention to detail, organisation, communication and problem-solving.
• Ability to work with operational teams in a fast-paced, service-led environment.

Responsibilities

• Maintain accurate inventory records across our WMS and connected platforms, reconciling physical stock with system balances.
• Check stock movements, replenishment, transfers and location changes to maintain accurate records and traceability.
• Own the cycle count programme, prioritising high-value, high-volume and high-risk SKUs and supporting stock audits.
• Investigate discrepancies promptly, identify root causes and implement corrective and preventive actions (CAPA).
• Ensure stock adjustments are supported by evidence, authorised and accurately recorded.
• Oversee the accuracy of Goods In receipting, SKU identification, quantities, put-away and stock locations, escalating operational issues to the Goods In team.
• Monitor batch and lot codes, expiry dates, FEFO/FIFO stock rotation, and quarantined, damaged or returned stock in line with customer requirements.
• Identify aged, slow-moving and obsolete stock, flagging risks and recommending action.
• Produce inventory reports covering accuracy, cycle counts, discrepancies, adjustments, outstanding investigations and CAPA.
• Work with Goods In, Replenishment, Outbound, Customer Experience and Operations to resolve stock issues before they affect stock or SLAs.
• Follow SOPs, customer-specific requirements, traceability and safety controls, and support peak and improvement projects.

Skills

Hands-on stock control

Inventory management

WMS experience

Excel skills

SKU control & reconciliation

Attention to detail

Team collaboration

Tools

WMS

Job description

ZendGroup in the United Kingdom is seeking a hands-on Stock Controller to protect inventory accuracy across our fast-paced, multi-client 3PL operation. You’ll own cycle counting, investigate discrepancies and ensure that what our systems say is in stock matches what is physically in the warehouse.

If you enjoy getting to the bottom of problems, working with data and helping teams get things right first time, this could be the role for you.