Inventory Clerk

DHL; Rugby; On-site; Confidential; Full time

Benefits offered by this job

Free on-site parking

33 days annual leave

Pension scheme with 8% employer + 4%员工

Free confidential 24/7 GP

Retail and lifestyle discounts

Loans and mortgage advice

Job summary

DHL in Rugby is seeking an Inventory Clerk to ensure stock accuracy and support fast-paced warehouse operations. The role focuses on inbound processing, discrepancy resolution, and strong customer service.

Ideal candidates will have warehouse experience, attention to detail, and good administrative skills. On-site role with comprehensive benefits and a focus on process improvement and collaboration across departments.

Qualifications

• Previous warehouse experience with accurate inbound orders and stock movements.
• Ability to investigate stock discrepancies through system analysis and physical checks.
• Excellent attention to detail and strong organisational skills.
• Strong administrative capabilities including maintaining records, booking schedules, and stock files.
• Effective verbal and written communication.
• Experience with MHE vehicles (forklift, VNA) is desirable.
• Strong analytical skills and problem-solving abilities.

Responsibilities

• Manage daily inbound order processing via the Warehouse Management System (WMS) and record stock movements accurately.
• Coordinate inbound booking schedules with hauliers, suppliers and operations to support resource planning.
• Investigate and resolve stock discrepancies using WMS data and physical checks to maintain accuracy.
• Respond to customer requests, including stock inquiries, amendments, cancellations, and reporting.
• Maintain stock records, inbound schedules and operational documentation in line with procedures and audits.
• Deliver high standards of customer service while handling confidential information appropriately.
• Collaborate with internal teams to drive efficiencies and support business objectives.

Skills

Warehouse experience

Inbound order processing

Stock discrepancy investigation

Attention to detail

Organisational skills

Administrative capabilities

Communication skills

MHE familiarity (Forklift, VNA)

Analytical skills

Tools

WMS

Job description

Join our Rugby team as an Inventory Clerk and be the driving force behind stock accuracy. If you have a keen eye for detail, enjoy solving problems, and thrive in a fast-paced environment, we want to hear from you! A TYPICAL DAY MAY INVOLVE Manage daily inbound order processing through the Warehouse Management System (WMS), ensuring accurate recording of stock movements and inventory transactions Coordinate inbound booking schedules by liaising with hauliers, suppliers, and operational teams to support effective resource planning and warehouse efficiency Investigate and resolve stock discrepancies using WMS data and physical inventory checks, maintaining high levels of stock accuracy and minimising adjustments Respond promptly and professionally to customer requests, including stock enquiries, order amendments, cancellations, and reporting requirements Maintain accurate stock records, inbound booking schedules, and operational documentation, ensuring compliance with company procedures and audit requirements Deliver a consistently high standard of customer service, building positive relationships while handling confidential and sensitive information appropriately Collaborate effectively with internal departments to drive operational efficiencies, share best practices, and support business objectives

• Previous Warehouse experience, with the ability to accurately process inbound orders and stock movements is essential
• Demonstrated ability to investigate and resolve stock discrepancies through system analysis and physical inventory checks, maintaining high levels of stock accuracy
• Excellent attention to detail and strong organisational skills
• Strong administrative capabilities, including maintaining accurate records, stock files and booking schedules
• Communications skills, both verbal and written
• Previous use of MHE vehicles (Forklift, VNA) would be desirable
• Strong analytical skills

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

• Free on-site parking
• 33 days annual leave
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
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