Interventions Facilitator

Serco; Doncaster; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Pension scheme up to 6%

Over 1,100 internal courses

Employee Assistance Programme

Discounts at Serco leisure centres

Volunteer day and charitable giving

Employee networks and inclusion

Job summary

Serco in Doncaster is seeking an Interventions Facilitator to deliver structured group and one-to-one programmes using core psychological principles and motivational techniques.

You will assess readiness for treatment, maintain records, and build trust with participants while developing across six core competencies; a supportive culture and extensive learning opportunities accompany this role.

Qualifications

• Experience facilitating group work and/or supporting individuals with complex or challenging needs.
• Strong written and verbal communication skills.
• Ability to build trust, establish rapport, and motivate individuals who may be resistant to change.
• Excellent organisational skills with the ability to manage a varied workload effectively.
• A collaborative, reflective, and growth-focused approach to work.

Responsibilities

• Deliver structured group and one-to-one programme sessions using core psychological principles and motivational techniques.
• Assess participants’ readiness for treatment and identify individual responsivity needs.
• Maintain accurate and timely records, including session notes and post-programme reports.
• Build positive and professional relationships that encourage engagement and behavioural change.
• Reflect on your practice and continuously develop across the six core competencies.
• Attend supervision sessions, complete mandatory training, and support wider establishment objectives.

Skills

Group facilitation

Communication skills

Rapport building

Organisational skills

Collaborative mindset

Job description

Location: HMP Doncaster, Doncaster, DN5 8UX

Salary: £27,304.77 per annum plus excellent benefits

Schedule: Full time, permanent

What You’ll Do As An Interventions Facilitator

• Deliver structured group and one-to-one programme sessions using core psychological principles and motivational techniques
• Assess participants’ readiness for treatment and identify individual responsivity needs
• Maintain accurate and timely records, including session notes and post-programme reports
• Build positive and professional relationships that encourage engagement and behavioural change
• Reflect on your practice and continuously develop across the six core competencies
• Attend supervision sessions, complete mandatory training, and support wider establishment objectives

Does this sound like you?

• Experience facilitating group work and/or supporting individuals with complex or challenging needs
• Strong written and verbal communication skills
• Ability to build trust, establish rapport, and motivate individuals who may be resistant to change
• Excellent organisational skills with the ability to manage a varied workload effectively
• A collaborative, reflective, and growth-focused approach to work

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them. We believe in creating headroom for people to grow, empowering our colleagues to make a positive impact every day.

What We Offer

• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting And Checks

Job offers are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced Disclosure and Barring Service (DBS) clearance, satisfactory employment references and occupational health checks. This role is exempt from the Rehabilitation of Offenders Act 1974. All roles are subject to random alcohol and drug testing.

A Little Bit About Us

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our Inclusive Recruitment Commitment

We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).