Program Facilitator

Mitie; York and North Yorkshire; On-site; GBP 30,000 - 40,000; Full time

Job summary

Mitie Care & Custody in York is seeking an Offender Behaviour Programme Facilitator to deliver accredited programmes to prisoners at HMP Millsike. You will run group and one-to-one sessions, perform assessments and monitor progress as part of a multidisciplinary team, in a non-operational role with training and development support.

The role requires experience delivering accredited programmes in custodial or community settings, plus knowledge of criminal justice and psychology.

Qualifications

• Current experience delivering accredited programmes within a community or custodial setting.
• Experience within Criminal Justice, Social Care or a secure environment, with an understanding of the social and interpersonal factors associated with offending behaviour.
• Understanding of psychological and/or criminological theory, group dynamics and techniques for motivating and engaging individuals.
• Experience of motivational interviewing, appropriately challenging behaviour and supporting others in their professional practice.
• Strong communication, organisational and teamwork skills, with intermediate IT capability including Microsoft Word, Excel, Outlook and database systems.

Responsibilities

• Deliver accredited offending behaviour programmes through group and one-to-one sessions, following programme requirements while adapting delivery appropriately to support individual participant needs.
• Identify and engage suitable participants through screening, assessments and motivational interviewing, supporting individuals to remain engaged throughout their programme journey.
• Maintain accurate records of assessments, sessions and participant progress, including post-session debriefs, objectives, reviews and communication with sentence management teams.
• Work collaboratively with Prison and Community Offender Managers, the Treatment Manager and Psychology Team, actively participating in supervision and quality assurance processes.
• Support the wider rehabilitative culture at HMP Millsike by delivering staff awareness sessions, undertaking professional development and contributing positively to continuous improvement.

Skills

Rehabilitation delivery

Criminal Justice knowledge

Motivational interviewing

Communication skills

IT literacy

Tools

MS Office

Database systems

Job description

Join Mitie – the future of high-performing places.

Location: HMP Millsike, York

Contract: Full-time

At Mitie Care & Custody, our people are at the heart of our vision for HMP Millsike. We are committed to creating a safe, restorative and rehabilitative environment where prisoners are supported to develop the skills, behaviours and confidence needed to build a positive future.

We are looking for an Offender Behaviour Programme Facilitator to join our supportive interventions team. This is an opportunity to play a hands-on role in reducing reoffending by delivering accredited programmes that help prisoners understand their thinking and behaviours, develop healthier relationships and build the skills needed to live an offence-free future.

About the Role

As an Offender Behaviour Programme Facilitator, you will deliver structured interventions through group and one-to-one sessions, working directly with prisoners throughout their programme journey. You will complete assessments, encourage engagement, monitor progress and work closely with colleagues across sentence management and psychology. This is a non-operational, prisoner-facing role with no line-management responsibilities, with training, development and professional support provided.

Key Responsibilities

• Deliver accredited offending behaviour programmes through group and one-to-one sessions, following programme requirements while adapting delivery appropriately to support individual participant needs.
• Identify and engage suitable participants through screening, assessments and motivational interviewing, supporting individuals to remain engaged throughout their programme journey.
• Maintain accurate records of assessments, sessions and participant progress, including post-session debriefs, objectives, reviews and communication with sentence management teams.
• Work collaboratively with Prison and Community Offender Managers, the Treatment Manager and Psychology Team, actively participating in supervision and quality assurance processes.
• Support the wider rehabilitative culture at HMP Millsike by delivering staff awareness sessions, undertaking professional development and contributing positively to continuous improvement.

What You'll Bring

• Current experience delivering accredited programmes within a community or custodial setting.
• Experience within Criminal Justice, Social Care or a secure environment, with an understanding of the social and interpersonal factors associated with offending behaviour.
• Understanding of psychological and/or criminological theory, group dynamics and techniques for motivating and engaging individuals.
• Experience of motivational interviewing, appropriately challenging behaviour and supporting others in their professional practice.
• Strong communication, organisational and teamwork skills, with intermediate IT capability including Microsoft Word, Excel, Outlook and database systems.
• Previous experience working directly with offenders within a prison or community setting.
• Experience delivering structured group-based or one-to-one interventions.
• Knowledge of sentence management, rehabilitation and reducing reoffending approaches.
• Experience supporting participants with complex needs or barriers to engagement.
• Previous exposure to accredited training or quality-assured programme delivery.

What We're Looking For

We're looking for someone who is:

• Passionate about rehabilitation and helping individuals make meaningful and sustainable changes.
• Confident engaging, motivating and communicating with people from a diverse range of backgrounds.
• Resilient and comfortable appropriately challenging behaviours while maintaining professional boundaries.
• Highly organised and capable of maintaining accurate records while managing programme responsibilities.
• Committed to learning and development, including undertaking the assessed external training required to achieve programme accreditation.

What's in It for You?

• The opportunity to make a meaningful contribution to prisoner rehabilitation and reducing reoffending.
• Structured training and development to support programme delivery and professional growth.
• Ongoing supervision and professional support from the Treatment Manager and Psychology Team.
• The opportunity to work as part of a small, supportive and rehabilitation-focused team.
• A diverse and inclusive workplace welcoming applicants from a wide range of professional backgrounds.

There's a place for you at Mitie, join us today!