Internal Timber Sales

James Latham; Yate; Remote; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career development opportunities

Product training

Supportive team environment

Job summary

James Latham, a leading UK timber and decorative surfaces distributor, is seeking a motivated Timber Sales Executive for its busy Yate branch. As Internal Sales, you will grow timber product sales to existing and new customers, using strong product knowledge and a proactive sales approach.

Experience in timber or related products is advantageous, with full product training and clear career progression available. Competitive salary, benefits, and a collaborative team environment are offered.

Qualifications

• Timber sales experience or understanding of timber products.
• Strong customer service and relationship-building skills.
• Proven negotiation abilities and commercial awareness.

Responsibilities

• Provide excellent customer service via phone, email and other channels.
• Develop and maintain relationships with existing and new customers.
• Promote and sell timber products and negotiate profitable sales.
• Monitor and report on sales activity and performance.
• Work toward and exceed sales targets.
• Use technology and business systems to improve efficiency.
• Support the branch team to ensure excellent service levels.

Skills

Timber sales

Customer service

Negotiation

Organised

Team player

IT literacy

Tools

CRM systems

IT systems

Job description

James Latham is one of the UK's leading independent distributors of timber, panels, and decorative surfaces. As a long-established family-owned business with a heritage dating back to 1757, we have built our success on providing quality products, outstanding service, and lasting customer relationships.

We are looking for a motivated, customer-focused Timber Sales Executive to join our busy and successful branch in Yate.

This is an excellent opportunity to join a growing business where product knowledge, outstanding customer service, commercial awareness, and a positive attitude are highly valued.

The Role

As Internal Sales at James Latham, you will play a key role in developing sales of our timber products to both existing and prospective customers. You will proactively identify opportunities to grow business, expand market presence for value-added products, and build strong customer relationships.

Previous experience selling timber, decorative panels, or associated products would be advantageous, although full product training and ongoing development will be provided. We also offer excellent career progression opportunities, including opportunities to visit suppliers and manufacturers.

Key Responsibilities

• Providing excellent customer service via phone, email, and other communication channels.
• Developing and maintaining relationships with existing and new customers.
• Promoting and selling timber products.
• Negotiating prices and securing profitable sales outcomes.
• Monitoring and reporting on sales activity and performance.
• Working towards and exceeding agreed sales targets.
• Utilising technology and business systems to improve efficiency and enhance the customer experience.
• Supporting the wider branch team to ensure excellent service levels.

About You

We are looking for someone who is:

• Highly motivated, enthusiastic, and customer focused.
• Experienced in a sales, customer service.
• Confident communicating with customers and suppliers.
• Commercially aware with strong negotiation skills.
• Organised and capable of managing their own workload.
• Comfortable using IT systems and technology.
• A strong team player who enjoys working in a fast-paced environment.

Experience within the timber industry would be beneficial but is not essential.

What We Offer

• Competitive salary and benefits package.
• Full product and sales training.
• Career development and progression opportunities.
• The opportunity to work with industry-leading products and suppliers.
• A supportive and collaborative team environment.

We believe our people are at the heart of everything we do. That's why we are committed to creating an environment where employees can develop their careers, grow their skills, and contribute to the continued success of our business. We are proud that many of our colleagues choose to stay with us for decades, reflecting the supportive culture and opportunities we offer.

In a recent employee survey, 86% of our team said they would recommend James Latham as a great place to work, highlighting the positive and rewarding experience of being part of our organisation.