Internal Sales - Team Manager

Bruin; Greater London; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Supportive, people-focused culture

Strong onboarding and training

Ongoing professional development

Collaborative team environment

Job summary

A leading investment management company is seeking an Internal Sales Team Manager to lead a high-performing internal sales hub in Greater London. This role emphasizes coaching and developing talent within the sales team, measuring success through team performance. Key responsibilities include managing KPIs, participating in recruitment, and maintaining high standards of adviser engagement. The company fosters a supportive culture focused on employee recognition and professional growth, making it a perfect environment for an experienced sales leader.

Qualifications

• Proven experience managing a sales team, either internal or external.
• Strong understanding of the intermediated financial advice market.
• Ability to confidently coach and develop high-performing salespeople.

Responsibilities

• Lead and develop a defined team of BDMs/BDAs.
• Monitor activity and performance with Salesforce.
• Support recruitment, onboarding, and training of new team members.

Skills

Sales team management

Coaching and mentoring

Performance development

Proactive leadership

Tools

Salesforce

Job description

Are you an experienced sales leader with a passion for coaching, developing talent, and driving high‑performance teams? A leading investment management business is looking for an Internal Sales Team Manager to lead a high‑performing internal sales hub and play a key role in delivering best‑in‑class adviser support.

This is a pure people‑leadership role - no personal sales targets, no distribution, and no direct selling. Your success is measured by the performance, growth, and development of your team.

The Opportunity:

As the Internal Sales Team Manager, you will lead a group of BDMs and BDAs, ensuring consistent delivery of proactive adviser engagement and seamless execution of sales campaigns. You will act as a role model for excellence, supporting strategic initiatives and driving performance across internal sales.

Key Responsibilities:

Team Leadership & Coaching

• Lead and develop a defined team of BDMs/BDAs.
• Hold regular 1:1s, call coaching and performance reviews.
• Set clear expectations around KPIs and activity levels.
• Foster a culture of proactivity, accountability and adviser‑first service.

Performance Management

• Translate business targets into actionable team KPIs.
• Monitor activity and performance dashboards daily (Salesforce).
• Identify underperformance early and implement improvement plans.
• Celebrate and reward success across the team.
• Deliver internal sales campaigns and messaging aligned with the broader sales strategy.
• Ensure consistent use of scripts, templates and adviser outreach plans.
• Track campaign effectiveness and provide performance insights.
• Encourage innovation and contribution of new ideas.

Data & Salesforce Excellence

• Ensure clean, accurate activity and pipeline records.
• Generate weekly performance and trend reports.
• Maintain high standards of adviser engagement and conversion tracking.
• Work closely with external BDMs to ensure cohesive adviser coverage.
• Partner with Marketing on messaging and campaign output.
• Share structured feedback to influence future KPIs and sales processes.

Additional Responsibilities

• Support recruitment, onboarding and training of new team members.
• Lead knowledge‑sharing sessions within the wider team.
• Support webinars, events and adviser engagement initiatives.

About You

We’re looking for someone who:

• Has proven experience managing a sales team (internal or external).
• Understands the intermediated financial advice market.
• Can confidently coach, mentor and develop high‑performing salespeople.
• Is comfortable holding people accountable and guiding difficult conversations.
• Brings a proactive, positive, collaborative leadership style.
• Thrives in a role focused solely on people and performance development.

What’s on Offer

• A genuinely supportive, people‑focused culture.
• A business where contributions are recognised, and high performers progress quickly.
• Strong onboarding, training and ongoing professional development.
• A collaborative team environment that constantly looks for ways to improve.
• Opportunities to shape processes and influence team success.