Internal Sales Specialist — Key Accounts & Growth

REXEL; Lamesley; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Contributory pension scheme

Life assurance

Performance-related bonus

33 days annual leave

Learning opportunities

Free virtual GP service

Staff discounts

Holiday offers

Financial education support

Job summary

Rexel UK is seeking an Internal Sales Person at Gateshead Team Valley to manage existing customer accounts and develop new business to meet branch targets, delivering excellent sales service by phone, in-branch or by email.

The role emphasizes building relationships, becoming the subject matter expert for customers, working with the Trade Counter and supporting warehouse as needed, with a focus on collaboration, accountability and customer focus.

Qualifications

• COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
• TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
• CUSTOMER FOCUS: building strong customer relationships and delivering customer-centric solutions
• What we’re looking for…
• Ideally you will have experience of working in a highly competitive customer focused role where you are comfortable working towards and exceeding sales targets
• Customer centric and a self-starter, you will enjoy developing the business through face to face and phone-based relationships, becoming the subject matter expert for your customers
• A flexible approach and an ability to work under pressure whilst identifying business opportunities

Responsibilities

• As an Internal Sales Person, you are the key connection to provide effective management of existing customer accounts and developing new business to meet your Branch targets by providing an excellent sales service.
• You will provide excellent customer service to our key customers over the phone, face to face in branch or via email to drive customer loyalty.
• You’ll manage a live portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts.
• Our Internal Sales Persons will be the first point of call for key accounts clients.
• You will need to understand individual client requirements, build rapport & grow your client portfolio.
• You may also support the wider branch team, serving on the Trade Counter and picking and packing products in our warehouse to ensure customers’ orders are completed on time.

Skills

COLLABORATION

TAKES ACCOUNTABILITY

CUSTOMER FOCUS

Job description

Rexel UK is seeking an Internal Sales Person at Gateshead Team Valley to manage existing customer accounts and develop new business to meet branch targets, delivering excellent sales service by phone, in-branch or by email.

The role emphasizes building relationships, becoming the subject matter expert for customers, working with the Trade Counter and supporting warehouse as needed, with a focus on collaboration, accountability and customer focus.