Internal Sales & Service Coordinator

Travail Employment Group; Gloucester; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Auto enrolment pension scheme

28 days holiday

Free on site parking

Job summary

Travail Employment Group is seeking an ambitious Internal Sales Coordinator to join our client in Dursley. The role focuses on supporting customers, handling enquiries and quotations, and coordinating servicing and calibration visits.

The position is permanent, full-time, and offers a busy environment with close collaboration with engineers and internal teams, plus opportunities to shape service processes and drive growth of the division.

Qualifications

• Previous internal sales, sales support or customer service experience.
• Strong organisational and scheduling skills.
• Excellent communication and relationship-building abilities.
• Experience preparing quotations and following up sales opportunities.
• Confident working with customers, engineers and internal stakeholders.
• Good commercial awareness and a proactive approach.
• Strong attention to detail and administrative skills.
• Willingness to learn technical products and services.
• Flexible and adaptable mindset to grow with the business.

Responsibilities

• Coordinate and schedule servicing and calibration visits for customers
• Liaise with field engineers and allocate work by location
• Prepare and issue quotations for equipment, servicing and calibration
• Follow up quotations and develop customer relationships
• Process customer orders accurately and efficiently
• Act as central point of contact for customer enquiries
• Work closely with internal teams to provide expert support
• Collaborate with marketing to develop campaigns for services
• Identify opportunities to grow the service division
• Continuously build product knowledge and understand company capabilities
• Support business growth by proposing ideas and improving processes

Skills

Internal sales experience

Organisational skills

Communication skills

Quotation experience

Commercial awareness

Attention to detail

Willingness to learn

Flexibility

Job description

Travail Employment Group is seeking an ambitious Internal Sales Coordinator to join our client in Dursley. The role focuses on supporting customers, handling enquiries and quotations, and coordinating servicing and calibration visits.

The position is permanent, full-time, and offers a busy environment with close collaboration with engineers and internal teams, plus opportunities to shape service processes and drive growth of the division.