Internal Sales Co-Ordinator

Time Appointments; Cambridgeshire and Peterborough; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Flexible working

Company pension scheme

Performance related bonuses

Life insurance and income protection

Enhanced maternity and paternity pay

Job summary

Time Appointments is recruiting on behalf of a manufacturer near Cambridge for an Internal Sales Co-Ordinator to join the team. This customer-focused role drives sales, develops strong customer relationships and ensures every enquiry is handled promptly, accurately and professionally.

You will develop new and existing relationships, identify growth opportunities, process orders and maintain CRM records, working with internal teams to ensure smooth fulfilment.

Qualifications

• Previous experience in internal sales, customer service or account management.
• Confident communicator with a customer-focused approach.
• Excellent organisation and attention to detail.
• Good IT skills and experience using CRM systems.
• Self-motivated, proactive and able to work to deadlines.
• Ability to work effectively as part of a team.

Responsibilities

• Develop new and existing customer relationships through proactive sales outreach, account management and follow-up.
• Identify opportunities to grow sales through cross-selling, upselling and account development.
• Process customer orders accurately and coordinate with internal teams to ensure smooth fulfilment.
• Handle customer enquiries professionally, resolving queries where possible and ensuring they are followed through to completion.
• Maintain accurate customer and sales records across CRM systems.

Skills

Confident communicator

Customer-focused

Organised & detail-oriented

Self-motivated & proactive

Team player

Tools

CRM systems

Job description

We are pleased to be recruiting on behalf of a manufacturer, based on the outskirts of Cambridge, who are seeking an Internal Sales Co-Ordinator to join their team. This is a customer-focused role where you will play a key part in driving sales, developing strong customer relationships and ensuring every enquiry is handled promptly, accurately and professionally.

Key Duties:

• Develop new and existing customer relationships through proactive sales outreach, account management and follow-up.
• Identify opportunities to grow sales through cross-selling, upselling and account development.
• Process customer orders accurately and coordinate with internal teams to ensure smooth fulfilment.
• Handle customer enquiries professionally, resolving queries where possible and ensuring they are followed through to completion.
• Maintain accurate customer and sales records across CRM systems.

Previous Skills & Experience:

• Previous experience in internal sales, customer service or account management

• Confident communicator with a customer-focused approach
• Excellent organisation and attention to detail
• Good IT skills and experience using CRM systems
• Self-motivated, proactive and able to work to deadlines
• Ability to work effectively as part of a team

Benefits:

• 25 days holiday + bank holidays
• Flexible working
• Company pension scheme
• Performance related bonusesLife insurance and income protection
• Enhanced maternity and paternity pay