Internal Sales Representative

Redline Group Ltd; Southampton; On-site; GBP 26,000 - 32,000; Full time

Job summary

Redline Group Ltd in Southampton is seeking an Internal Sales Representative to join the team on a permanent basis. The role focuses on developing new and existing customer accounts, achieving sales and gross margin targets, and supporting the branch operation.

The ideal candidate has significant sales/account management experience in the electrical industry, strong knowledge of electrical products, and proven ability to meet sales targets. CRM and ERP systems experience is highly valued.

Qualifications

• Significant experience in a sales/account management role within the electrical industry.
• Strong knowledge of electrical products and the relevant market.
• Proven track record of developing customer accounts and delivering sales targets.
• Excellent customer service, communication and relationship-building skills.
• Strong commercial awareness and understanding of the competitive landscape.
• Confident CRM user with good Excel and Microsoft Office skills.
• Excellent time management, organisation and reporting skills.
• Self-motivated with a strong work ethic and willingness to support a busy branch environment.
• Adaptable and able to manage multiple priorities effectively.

Responsibilities

• Develop new and existing customer accounts to achieve sales and gross margin targets.
• Build strong, long-term customer relationships and deliver excellent customer service.
• Produce and follow up quotations, converting opportunities into sales.
• Promote electrical products, strategic suppliers and company initiatives.
• Work closely with purchasing and warehouse teams to meet customer requirements.
• Maintain accurate customer and opportunity records across CRM and ERP systems.
• Contribute to branch growth, profitability and overall team performance.
• Support the day-to-day running of the branch and assist colleagues where required.

Skills

Sales & account management

Electrical industry knowledge

CRM usage

Microsoft Office/Excel

Customer service & communication

Time management & organisation

Relationship building

Commercial awareness

Tools

CRM systems

ERP systems

Microsoft Excel

Job description

Our client, a growing independent electronic/electronic component distributor, are looking for a Internal Sales Representative to join their team in Southampton on a permanent basis.

This is a hands-on sales role focused on developing new and existing customer accounts, achieving sales and margin targets and supporting the wider branch operation.

Key responsibilities of the Internal Sales Representative job in Southampton:

• Develop new and existing customer accounts to achieve sales and gross margin targets
• Build strong, long-term customer relationships and deliver excellent customer service
• Produce and follow up quotations, converting opportunities into sales
• Promote electrical products, strategic suppliers and company initiatives
• Work closely with purchasing and warehouse teams to meet customer requirements
• Maintain accurate customer and opportunity records across CRM and ERP systems
• Contribute to branch growth, profitability and overall team performance
• Support the day-to-day running of the branch and assist colleagues where required

Experience required for the Internal Sales Representative job in Southampton:

• Significant experience in a sales/account management role within the electrical industry
• Strong knowledge of electrical products and the relevant market
• Proven track record of developing customer accounts and delivering sales targets
• Excellent customer service, communication and relationship-building skills
• Strong commercial awareness and understanding of the competitive landscape
• Confident CRM user with good Excel and Microsoft Office skills
• Excellent time management, organisation and reporting skills
• Self-motivated with a strong work ethic and willingness to support a busy branch environment
• Adaptable and able to manage multiple priorities effectively