Internal Sales Representative

The Safety Letterbox Company; Neath; On-site; GBP 25,000 - 35,000; Full time

Job summary

A market-leading company in Neath seeks a motivated Internal Sales Executive to drive business growth and maintain client relationships. You will identify and contact potential clients, manage CRM data, and support marketing efforts. If you thrive in a dynamic sales environment and possess strong communication skills, we invite you to apply. This role provides an excellent opportunity for growth in a supportive culture.

Qualifications

• Experience in an internal sales or business development role preferred.
• Familiarity with CRM systems and lead management tools.
• A passion for sales and business development.

Responsibilities

• Identify and contact potential clients to generate sales.
• Develop understanding of market activity for business leads.
• Maintain up-to-date CRM and customer contact records.
• Act as a point of contact for customers, ensuring satisfaction.

Skills

Strong communication skills

Client relationship management

Self-motivated and target-driven

Proficient in Microsoft Word and Excel

Organised and detail-oriented

Tools

ABI

CRM systems

Job description

We offer a supportive and rewarding culture where you can make a real difference and develop and grow as we do. Want to join us?
We could make a great team

Neath

9am – 5pm, Monday to Friday

Purpose

Are you a highly motivated and results-driven individual with a passion for sales? At The Safety Letterbox Company, we are looking for an Internal Sales Executive to build and maintain client relationships, drive business growth, and generate new opportunities through proactive sales activities. This role is instrumental in developing strategic client connections, managing enquiries, and increasing sales pipeline volume.

As part of the SLB Team, you will focus on securing new business, converting leads into clients, and expanding our presence in the market through targeted campaigns and strategic outreach. If you thrive in a dynamic sales environment and enjoy engaging with potential customers, we’d love to hear from you!

Key Responsibilities

As an Internal Sales Executive at The Safety Letterbox Company, you will play a key role in expanding our client base and ensuring a steady flow of new business enquiries.

Sales and Business Development:

• Proactively identify and contact potential clients via phone, email, and digital channels to establish relationships and generate sales opportunities.
• Develop a strong understanding of market activity to identify potential business leads.
• Utilise all available tools and resources to achieve sales and enquiry targets.
• Work closely with the sales team to convert leads into sales and maintain business growth.
• Follow up on quotations and enquiries via telephone and email, ensuring all potential opportunities are pursued.
• Collaborate with internal teams to support business development initiatives.

CRM and Market Analysis:

• Daily use of ABI and CRM systems, ensuring all data is recorded accurately and effectively.
• Maintain up-to-date and GDPR-compliant customer contact records.
• Identify market opportunities and discuss key findings with management.

Customer Relationship Management:

• Act as a point of contact for customers, providing exceptional support and developing strong, long-term relationships.
• Maintain ongoing communication with clients to ensure satisfaction and continued business growth.
• Assist in the development of new routes to market by identifying key target sectors.

Collaboration and Administration:

• Work closely with internal teams to actively promote our business via phone and email.
• Support marketing efforts by helping to establish effective communication strategies with clients.
• Assist with general administrative tasks and work collaboratively with internal personnel to drive sales performance.

Person Specification

We are looking for a proactive, tenacious, and professional sales executive who thrives in a fast-paced environment.

Skills & Abilities:

• Strong communication skills with a confident and professional telephone manner.
• Proven ability to build and maintain client relationships.
• Self-motivated, target-driven, and capable of working independently.
• Proficient in Microsoft Word, Excel, and database management.
• Ability to identify new business opportunities and develop strategies to secure them.
• Organised and detail-oriented with excellent sales planning and prospecting skills.

Experience & Knowledge:

• Experience in an internal sales or business development role (preferred but not essential).
• Familiarity with CRM systems and lead management tools (e.g., ABI, Odoo).
• A passion for sales, growth, and business development.

Job Information:

• Monday to Friday
• 9am to 5pm
• Based at our Neath office in Milland Road, SA11 1NJ

This is an excellent opportunity for someone looking to begin or advance their career in finance while contributing to the success of a market-leading company.