Internal Sales Executive

Rexel France; Southampton; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Contributory pension scheme

Performance Related Bonus scheme

33 days annual leave

Extensive learning opportunities

Free virtual GP service

Staff discounts

Job summary

Rexel France in Southampton is seeking an Internal Sales Person responsible for managing customer accounts and developing new business relationships. The role involves offering excellent customer service through various communication channels to foster loyalty.

Ideal candidates will have experience in competitive, customer-focused environments, demonstrating accountability and a strong dedication to achieving sales targets. The position includes responsibilities to support team operations and maintain a flexible approach to identify business opportunities.

Qualifications

• Experience in a competitive customer-focused role, comfortable with sales targets.
• Customer-centric approach with expertise in building relationships.
• Ability to work flexible and under pressure to identify business opportunities.

Responsibilities

• Manage existing customer accounts and develop new business.
• Provide excellent customer service via phone, in-branch, or email.
• Support the wider branch team with various tasks as needed.

Skills

Collaboration

Customer focus

Takes accountability

Job description

Job Description

As an Internal Sales Person, you are the key connection to provide effective management of existing customer accounts and developing new business to meet your Branch targets by providing an excellent sales service.

You will provide excellent customer service to our key customers over the phone, face to face in branch or via e‑mail to drive customer loyalty.

You’ll manage an alive portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts. Our Internal Sales Persons will be the first point of call for key accounts clients.

You will need to understand individual client requirements, build rapport & grow your client portfolio.

You may also support the wider branch team, serving on the Trade Counter and picking and packing products in our warehouse to ensure customers’ orders are completed on time.

Qualifications

• COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
• TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
• CUSTOMER FOCUS: building strong customer relationships and delivering customer-centric solutions

What we’re looking for…

Ideally you will have experience of working in a highly competitive customer focused role where you are comfortable working towards and exceeding sales targets.

Customer centric and a self‑starter, you will enjoy developing the business through face to face and phone-based relationships, becoming the subject matter expert for your customers.

A flexible approach and an ability to work under pressure whilst identifying business opportunities.

Benefits

• Contributory pension scheme and life assurance
• Bonuses: Performance Related Bonus scheme
• Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too). You can also buy and sell holiday and enjoy enhanced parental leave.
• Support & Development: Extensive learning opportunities from day one.
• Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
• Perks: Staff discounts, exclusive holiday offers and free financial support and education