Internal Sales Representative

Reed Specialist Recruitment; East Hagbourne; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Quarterly bonus

Pension scheme

25 days holiday + bank holidays

Ongoing training and development

Long-term career progression

Job summary

Reed Specialist Recruitment is partnering with a specialist supplier to recruit an Internal Sales & Business Development Manager in the Didcot area. The role is office based, full-time, with a salary of £28,000–£38,000 plus a quarterly bonus.

You will manage existing customer relationships while proactively developing new business opportunities across trade and industrial markets. You will deliver outstanding service, identify growth opportunities, maintain CRM data, and support sales campaigns

Qualifications

• Previous experience in internal sales, account management or business development.
• Strong communication and relationship-building skills.
• Proactive and target-driven approach.
• Excellent organisational and time-management skills.
• Experience using CRM systems and Microsoft Office applications.

Responsibilities

• Account Management: Manage and develop a portfolio of existing customer accounts.
• Account Management: Act as the main point of contact for customer enquiries, orders and after-sales support.
• Account Management: Build strong long-term relationships with customers.
• Account Management: Identify upselling and cross-selling opportunities.
• Account Management: Prepare and follow up quotations to maximise conversion rates.
• Account Management: Maintain accurate customer records and CRM data.
• Account Management: Support external sales representatives with sales administration activities.
• Business Development: Identify and target new business opportunities within industrial and trade sectors.
• Business Development: Generate leads through telephone, email, LinkedIn and other channels.
• Business Development: Qualify prospects and arrange sales discussions where appropriate.
• Business Development: Deliver engaging product and service presentations.
• Business Development: Work towards agreed sales targets and KPIs.
• Business Development: Support sales and marketing campaigns to drive business growth.
• Sales Administration & Reporting: Maintain an accurate sales pipeline and forecasting information.
• Sales Administration & Reporting: Produce regular sales activity reports.
• Sales Administration & Reporting: Liaise with internal departments to ensure smooth order fulfilment and customer satisfaction.
• Sales Administration & Reporting: Keep CRM systems updated with customer interactions and opportunities.

Skills

Internal sales

Account management

Business development

Communication skills

Target-driven

Organisation

CRM experience

Microsoft Office

Tools

CRM systems

ERP systems

Job description

Internal Sales & Business Development Manager

Didcot Area (Office Based)

£28,000 - £38,000 + Quarterly Bonus

Full Time | Permanent

Reed are partnering with a specialist supplier within the industrial and technical products sector to recruit an Internal Sales & Business Development Manager.

This is an excellent opportunity for a commercially driven sales professional to join a successful and growing business, managing existing customer relationships while proactively developing new business opportunities.

Working closely with customers across trade and industrial markets, you'll be responsible for delivering outstanding service, identifying growth opportunities, and contributing to the continued success of the sales team.

Key Responsibilities

Account Management

• Manage and develop a portfolio of existing customer accounts
• Act as the main point of contact for customer enquiries, orders and after-sales support
• Build strong long-term relationships with customers
• Identify upselling and cross-selling opportunities
• Prepare and follow up quotations to maximise conversion rates
• Maintain accurate customer records and CRM data
• Support external sales representatives with sales administration activities

Business Development

• Identify and target new business opportunities within industrial and trade sectors
• Generate leads through telephone, email, LinkedIn and other channels
• Qualify prospects and arrange sales discussions where appropriate
• Deliver engaging product and service presentations
• Work towards agreed sales targets and KPIs
• Support sales and marketing campaigns to drive business growth

Sales Administration & Reporting

• Maintain an accurate sales pipeline and forecasting information
• Produce regular sales activity reports
• Liaise with internal departments to ensure smooth order fulfilment and customer satisfaction
• Keep CRM systems updated with customer interactions and opportunities

What We're Looking For

Essential

• Previous experience in internal sales, account management or business development
• Strong communication and relationship‑building skills
• A proactive and target‑driven approach
• Excellent organisational and time‑management skills
• Strong administration skills with high attention to detail
• Experience using CRM systems and Microsoft Office applications

Desirable

• Experience within industrial products, engineering supplies, trade distribution or manufacturing environments
• Knowledge of technical products and solutions
• Experience using ERP or order management systems
• Proven track record of achieving or exceeding sales targets

What's on Offer?

• £28,000 - £38,000 basic salary dependent on experience
• Quarterly performance‑related bonus
• 25 days holiday plus bank holidays
• Pension scheme
• Ongoing training and development
• Long‑term career progression opportunities within a growing business