Internal Sales

Rosslin Media; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

Rosslin Media is seeking an Internal Sales professional in Birmingham to handle inbound calls from existing customers, take orders, answer queries, promote products, and build lasting relationships. The role includes some outbound calls, quotes, and collaborating with internal teams to ensure customer satisfaction.

The position focuses on inbound queries with minimal cold calling, and a technical sales background is desirable but not essential.

Qualifications

• Experience in a similar role.
• Ability to communicate effectively and build relationships.
• Comfortable working towards weekly and monthly targets.

Responsibilities

• Dealing with inbound calls and enquiries from existing customers / accounts.
• Taking orders, answering queries and promoting products.
• Building relationships with existing and new customers.
• Making some outbound calls to customers to promote products and offers.
• Promptly act upon customer requests and follow up to ensure satisfaction.
• Maintaining accurate record systems.
• Providing quotations.
• Liaising with internal teams.

Skills

Inbound sales

Customer service

Communication

Target-driven

Job description

Job Overview

• Job Location : Birmingham
• Compensation :
• Type : Permanent

Internal Sales

A new opportunity has arisen in a highly regarded UK-wide digital marketing specialist with a reputation for delivering their services on time, every time.

Our well established client are looking for someone to join their long standing internal sales team.

The role will involve primarily dealing with inbound queries from their existing customer base.

They are looking for someone who can build relationships and increase sales with existing customers.

There is very little cold calling.

Someone with a technical sales background would be preferred but this isn't essential.

Internal Sales - The Role

• Dealing with inbound calls and enquiries from existing customers / accounts
• Taking orders, answering queries and promoting products
• Building relationships with existing and new customers
• Making some outbound calls to customers to promote products and offers
• Promptly act upon customer requests, problems, issues and follow up to ensure customer is satisfied with outcome
• Maintaining effective and accurate record systems
• Providing quotations
• Liaising with internal teams

Internal Sales - The Candidate

• Experience in a similar role
• Technical sales experience desirable but not essential
• Positive, enthusiastic and pro-active attitude
• Ability to communicate effectively and build relationships
• Comfortable working towards and achieving weekly and monthly targets