Internal Sales Manager — Northampton Team Leader

EET; Northampton; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

25 days annual leave

Holiday buy/sell option

Group pension scheme

Private medical insurance

Life Assurance

Monthly Free Lunch Day

Team building events

Development opportunities

Supportive working environment

Job summary

Oprema is looking for an experienced Internal Sales Manager to lead the Northampton Internal Sales team and drive performance. You will coach, motivate and develop staff, maximise sales opportunities and partner with the Commercial Director to ensure effective account handling.

Based at the Northampton office, you will manage day-to-day operations, foster collaboration across functions and help build a fast-paced, supportive environment where initiative is valued and success is shared.

Qualifications

• Substantial experience in an Internal Sales or similar environment.
• Experience leading, supervising or managing a team.
• Experience coaching and developing others.
• Experience monitoring sales performance against targets.
• Experience using Microsoft Dynamics or a similar CRM/ERP system.
• Excellent communication and interpersonal skills.
• Ability to motivate and lead a team by example.
• Strong analytical and problem-solving skills.
• Experience producing reports and analysing sales data.
• Experience handling customer queries and complaints professionally.
• Excellent organisational skills with attention to detail.
• Collaborative approach across the business.
• Self-motivated, proactive and positive attitude.

Responsibilities

• Lead and oversee day-to-day running of the Internal Sales department.
• Coach, motivate and support the team to achieve goals.
• Monitor daily sales performance against budgets and targets.
• Ensure quotations are followed up and opportunities maximised.
• Identify and develop new sales opportunities across key verticals.
• Distribute workloads and accounts fairly across the team.
• Act as a key link between Internal Sales and the Commercial Director.
• Review account allocation and opportunities with Sales Managers.
• Attend regular meetings to discuss performance and opportunities.
• Develop and maintain relationships with existing customers and resolve queries.
• Produce regular sales reports, statistics and analysis.
• Provide feedback, coaching and support to the team.
• Manage staffing levels and workloads to meet requirements.
• Support recruitment, induction and training of new members.
• Identify learning opportunities to support team growth.
• Maintain records in Microsoft Dynamics and relevant systems.
• Be on-site point of contact for office/building matters.
• Liaise with internal teams, suppliers and building management.
• Escalate significant site or operational issues.
• Carry out additional duties as required.

Skills

Internal Sales experience

Leadership experience

Coaching skills

Sales performance tracking

CRM systems

Communication skills

Problem-solving

Organisational skills

Team recruitment

Office management

Tools

Microsoft Dynamics

Job description

Oprema is looking for an experienced Internal Sales Manager to lead the Northampton Internal Sales team and drive performance. You will coach, motivate and develop staff, maximise sales opportunities and partner with the Commercial Director to ensure effective account handling.

Based at the Northampton office, you will manage day-to-day operations, foster collaboration across functions and help build a fast-paced, supportive environment where initiative is valued and success is shared.